Fogbender vs HumanFirst
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project. | It makes it easy for you to work with customer teams, rather than just supporting each user independently. B2B companies with team dashboards can embed our messaging widget to offer off-the-shelf shared support channels to their users. |
Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training | Enable colleagues at the same customer company to help each other;
Decrease time-to-resolution, improve answer quality;
Increase user engagement, build relationships, foster communities “for free”, as a by-product of team-to-team support;
Unify Slack Shared Channels and catch-all contact form or live chat into a single system designed for B2B;
More productivity, less complexity;
Increase organic upsell opportunities;
Always know the identities of your champions, within each account;
Uncover the potential of conversational marketing to teams, not individuals |
Statistics | |
Stacks 5 | Stacks 1 |
Followers 13 | Followers 2 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to HumanFirst, Fogbender?
Zendesk
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UserVoice
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Olark
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Help Scout
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Zopim
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tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
rasa NLU
rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
SpaCy
It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.
