Netomi vs tawk.to

Overview

tawk.to

Stacks908

Followers87

Votes26

Netomi

Stacks1

Followers7

Votes0

tawk.to vs Netomi: What are the differences?

What is tawk.to? Lets you monitor and chat with visitors on your website or from a free customizable page. It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

What is Netomi? AI customer service and support to take care of the customers you worked hard to win. Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

tawk.to and Netomi belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by tawk.to are:

Custom widget
Triggers
Chat history

On the other hand, Netomi provides the following key features:

Automated customer service built for enterprise
Process and customer service system integrations
Natural language understanding

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Detailed Comparison

tawk.to	Netomi
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.	Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors	Automated customer service built for enterprise; Process and customer service system integrations; Natural language understanding; Automated customer service and human collaboration; AI studio; Ongoing reinforcement learning
Statistics
Stacks 908	Stacks 1
Followers 87	Followers 7
Votes 26	Votes 0
Pros & Cons
Pros 10 Easy setup 9 Free 7 Real time	No community feedback yet
Integrations
WordPress Weebly OpenCart Magento Shopify PrestaShop Squarespace BigCommerce Wix Joomla!	Zendesk

What are some alternatives to tawk.to, Netomi?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.