ClickTale vs FullStory: What are the differences?
Developers describe ClickTale as "Visualize visitor's interactions". ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up. On the other hand, FullStory is detailed as "Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform". Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.
ClickTale and FullStory are primarily classified as "Heatmap Analytics" and "User Feedback as a Service" tools respectively.
Some of the features offered by ClickTale are:
- Visitor Recordings- Watch your visitor’s every mouse move, click and scroll to discover exactly how they use your site.
- Mouse Move Heatmaps- View where visitors move their mouse (strongly correlated with eye movements), an excellent method for analyzing site usability.
- Click Heatmaps- See everywhere your visitors click on the page, whether it's a link, image or text to track and optimize visitor behavior.
On the other hand, FullStory provides the following key features:
- Session Playback
- Event search
What is ClickTale?
What is FullStory?
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Our UX designers swear by this tool, that gives us valuable information on how our users interact with the app. Thanks to FullStory, we've implemented A/B testing that helps us to fine-tune and polish our interfaces to perfection.