ClickTale vs FullStory

ClickTale
ClickTale

125
25
0
FullStory
FullStory

131
71
25
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ClickTale vs FullStory: What are the differences?

Developers describe ClickTale as "Visualize visitor's interactions". ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up. On the other hand, FullStory is detailed as "Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform". Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

ClickTale and FullStory are primarily classified as "Heatmap Analytics" and "User Feedback as a Service" tools respectively.

Some of the features offered by ClickTale are:

  • Visitor Recordings- Watch your visitor’s every mouse move, click and scroll to discover exactly how they use your site.
  • Mouse Move Heatmaps- View where visitors move their mouse (strongly correlated with eye movements), an excellent method for analyzing site usability.
  • Click Heatmaps- See everywhere your visitors click on the page, whether it's a link, image or text to track and optimize visitor behavior.

On the other hand, FullStory provides the following key features:

  • Session Playback
  • Cobrowsing
  • Event search
- No public GitHub repository available -
- No public GitHub repository available -

What is ClickTale?

ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.

What is FullStory?

Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

Want advice about which of these to choose?Ask the StackShare community!

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      What are some alternatives to ClickTale and FullStory?
      Hotjar
      See how visitors are really using your website, collect user feedback and turn more visitors into customers.
      Google Analytics
      Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.
      Mouseflow
      Mouseflow records videos of your site visitors and generates heatmaps highlighting areas users are clicking, scrolling and ignoring. Immerse yourself in their behavior to maximize conversions and customer satisfaction.
      Crazy Egg
      Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.
      Usabilla
      It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
      See all alternatives
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      How developers use ClickTale and FullStory
      Avatar of Ataccama
      Ataccama uses FullStoryFullStory

      Our UX designers swear by this tool, that gives us valuable information on how our users interact with the app. Thanks to FullStory, we've implemented A/B testing that helps us to fine-tune and polish our interfaces to perfection.

      Avatar of Oded Arbel
      Oded Arbel uses FullStoryFullStory

      User support

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