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DingTalk vs Slack: What are the differences?

Introduction

DingTalk and Slack are two popular team communication and collaboration platforms used by organizations worldwide. While both platforms aim to enhance productivity and teamwork, they have notable differences in terms of their features and functionality. Below are the key differences between DingTalk and Slack.

  1. Pricing Model: DingTalk is a free platform offered by Alibaba Group, primarily catering to Chinese users. On the other hand, Slack follows a freemium model, providing both free and paid plans with additional features and advanced functionality available in the premium plans.

  2. Integration Capabilities: Slack has an extensive range of integrations with various third-party tools and services, allowing users to streamline their workflows and consolidate information from different platforms. DingTalk, on the other hand, offers limited integration capabilities, primarily with other Alibaba Group products and services.

  3. Language Support: Slack supports multiple languages, making it accessible to users worldwide. In contrast, DingTalk mainly supports Chinese language, making it more suitable for Chinese-speaking users and organizations operating within China.

  4. Focused User Base: Slack is widely used by global organizations of all sizes, including startups, enterprises, and remote teams. It is renowned for its user-friendly interface and extensive collaboration features. DingTalk, on the other hand, is primarily used by Chinese businesses and organizations, focusing on internal communication and collaboration needs specific to the Chinese market.

  5. File Sharing and Storage: Slack offers a generous amount of file storage for users, allowing them to upload and share files within the platform. It also integrates seamlessly with popular file storage services like Google Drive and Dropbox. DingTalk, however, provides limited free storage options and more focused on leveraging Alibaba Cloud's storage solutions.

  6. Security and Privacy: Slack places high importance on security and privacy, offering advanced security features like single sign-on (SSO), data encryption, and two-factor authentication. DingTalk also has security measures in place but may be subject to Chinese regulations and data privacy laws.

In summary, DingTalk and Slack differ in pricing model, integration capabilities, language support, user base, file sharing, and storage options, as well as security and privacy features.

Advice on DingTalk and Slack
Needs advice
on
SlackSlackDiscordDiscord
and
GitterGitter

From a StackShare Community member: “We’re about to start a chat group for our open source project (over 5K stars on GitHub) so we can let our community collaborate more closely. The obvious choice would be Slack (k8s and a ton of major projects use it), but we’ve seen Gitter (webpack uses it) for a lot of open source projects, Discord (Vue.js moved to them), and as of late I’m seeing Spectrum more and more often. Does anyone have experience with these or other alternatives? Is it even worth assessing all these options, or should we just go with Slack? Some things that are important to us: free, all the regular integrations (GitHub, Heroku, etc), mobile & desktop apps, and open source is of course a plus."

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Replies (4)
Rebecca Driscoll
Recommends
on
SlackSlack
at

We use Slack to increase productivity by simplifying communication and putting Slack in the middle of our communication workflow #Communications #Collaboration

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Arnaud Lemercier
Expert En Dveloppement Web Et Systmes Dinformations, Designer UX, UI, Co-grant at Wixiweb · | 4 upvotes · 191.5K views
Recommends
on
DiscordDiscord
at

We use Discord to tracking some action and errors (logs / alerting / assertion). it's free and simple to use with mobile application et notifications

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Michael Ionita
Recommends
on
SlackSlack
at

We use Slack because we can let "tools talk to us" and automate processes in our dev team using bots.

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Julien Tanay
Lead DevOps. Every day product hacker. at Dior · | 2 upvotes · 187K views
Recommends
on
DiscordDiscord
at

Our Discord Server is our n°1 community stop; we gather feedback from our users from here, discuss about new features, announce new releases, and so on.

We even use it for internal meetings and calls !

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Decisions about DingTalk and Slack
Remotor Consulting
at Remotor Consulting Group · | 13 upvotes · 115.1K views

Keybase is a powerful and secure team-organizing software. And because Keybase is so transparently good at what it does, Keybase is a foundational software that facilitates the future of work: effective, inclusive, secure Remote Teams.

Keybase is a free, end-to-end encrypted, open-source program with almost limitless flexibility. Each Keybase user or team is a unique cryptographic identity. Each message or interaction that a user has with a team or other user, is verifiable and digitally-signed. Custom combinations of users/teams/bots, can be designed to catalyze Remote Teams of all kinds, this process can also be automated. Keybase includes Git integration for versioning, bots from multiple platforms to facilitate audio/video-conferencing, a Cryptocurrency wallet, and many advanced privacy features to make you more or less traceable.

Services like Slack and Discord are centralized platforms that perform analytics on your behavior and can sell or leak this data to 3rd parties. Any audio/video features available within Slack or Discord, are bound to be less secure and less flexible than excellent alternatives such as Jitsi. Slack and Discord do have a fun, causal feel to them, which can potentially facilitate social engagement in certain conditions (also many users are already on these platforms).

Centralized and Proprietary team platforms such as Discord and Slack have a large market presence (at least in the USA) based on their first-mover advantage, name recognition, and network effects from size. However these products do not have the flexibility or power of Keybase. Keybase excels on its own excellence, and also has an open and active developer community.

Find us on Keybase: @remotorteam (Keybase username) @remotor.public (Public Keybase Team)

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Stefan Schuchlenz

We chose RocketChat over other communications suites like Cliq or Slack mainly because we can self-host it on our own infrastructure. Since we have quite some projects going on which demand that we stay in touch with a lot of different stakeholders, pricing was an issue, too. With RocketChat, we have a huge set of features basically for free, RC offers apps for all major devices and systems and overall, we're very happy with it. The only downside is the limited amount of apps and integrations, but we can make due with what we have available.

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Mohammad Hossein Amri
Chief Technology Officer at Planally · | 3 upvotes · 237.4K views

we were using slack and at the same time we had a subscription with office 365. after a while we hit the slack free limitation quota. and it got annoying. the search ability was useless in free tier. and more annoying whenever you search, it opens a webpage and doesn't do it in the app.

on mobile there were many cases that I didn't get notification of important discussions. rooms was the way to separate a talk. but it become tedious. each time for a new subject that you wanted to discuss, you needed to add all the team members into a new room. and after a while the room goes silent. you will end up with a tons of not-in-use rooms that you don't want to clean up them for history purposes. also the slack UI for sub discussion is very stupid. if someone forget to check the checkbox to post the subdiscussion in the main discussion thread, other team members even won't notice such discussion is in progress.

we was paying for office 365 and thought why not give the teams a shot. we won't be in worth situation than we are. we moved to teams and we loved it instantly, we had a separate tab aggregated all the files upload. we could reply on other talk. no need of creating a new room. this way room belongs to a team and not a certain topic. our sub discussion was visible to the whole team. enjoyed integration with azure and unlimited history. the best part was integration with outlook. it was a full suit solution. our stats become busy on outlook meeting events. we get weekly analyse. we didn't need to host our wiki seperated. we've created wiki per team. the communication was much more fun.

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Pros of DingTalk
Pros of Slack
    Be the first to leave a pro
    • 1.2K
      Easy to integrate with
    • 876
      Excellent interface on multiple platforms
    • 849
      Free
    • 694
      Mobile friendly
    • 690
      People really enjoy using it
    • 331
      Great integrations
    • 315
      Flexible notification preferences
    • 198
      Unlimited users
    • 184
      Strong search and data archiving
    • 155
      Multi domain switching support
    • 82
      Easy to use
    • 40
      Beautiful
    • 27
      Hubot support
    • 22
      Unread/read control
    • 21
      Slackbot
    • 19
      Permalink for each messages
    • 17
      Text snippet with highlighting
    • 15
      Quote message easily
    • 14
      Per-room notification
    • 13
      Awesome integration support
    • 12
      IRC gateway
    • 12
      Star for each message / attached files
    • 11
      Good communication within a team
    • 11
      Dropbox Integration
    • 10
      Jira Integration
    • 10
      Slick, search is great
    • 9
      New Relic Integration
    • 8
      Great communication tool
    • 8
      Asana Integration
    • 8
      Combine All Services Quickly
    • 7
      Awesomeness
    • 7
      This tool understands developers
    • 7
      Google Drive Integration
    • 7
      XMPP gateway
    • 6
      Replaces email
    • 6
      Twitter Integration
    • 6
      Google Docs Integration
    • 6
      BitBucket integration
    • 5
      GREAT Customer Support / Quick Response to Feedback
    • 5
      Jenkins Integration
    • 5
      Guest and Restricted user control
    • 4
      Gathers all my communications in one place
    • 4
      Clean UI
    • 4
      GitHub integration
    • 4
      Excellent multi platform internal communication tool
    • 4
      Mention list view
    • 3
      Perfect implementation of chat + integrations
    • 3
      Android app
    • 3
      Visual Studio Integration
    • 3
      Easy to start working with
    • 3
      Easy
    • 3
      Easy to add a reaction
    • 3
      Timely while non intrusive
    • 3
      Great on-boarding
    • 3
      Threaded chat
    • 2
      Eases collaboration for geographically dispersed teams
    • 2
      Message Actions
    • 2
      Simplicity
    • 2
      So much better than email
    • 2
      It's basically an improved (although closed) IRC
    • 2
      Great Channel Customization
    • 2
      Great interface
    • 2
      Intuitive, easy to use, great integrations
    • 2
      Markdown
    • 1
      API
    • 1
      Easy remote communication
    • 1
      Get less busy
    • 1
      Targetprocess integration
    • 1
      Better User Experience
    • 1
      Multi work-space support
    • 1
      Travis CI integration
    • 1
      It's the coolest IM ever
    • 1
      Dev communication Made Easy
    • 1
      Community
    • 1
      Integrates with just about everything
    • 1
      Great API
    • 1
      Very customizable
    • 1
      Great Support Team
    • 1
      Flexible and Accessible
    • 1
      Finally with terrible "threading"—I miss Flowdock
    • 1
      Archive Importing
    • 1
      Complete with plenty of Electron BLOAT
    • 1
      Watch
    • 1
      I was 666 star :D
    • 0
      Easy to useL
    • 0
      Platforms

    Sign up to add or upvote prosMake informed product decisions

    Cons of DingTalk
    Cons of Slack
      Be the first to leave a con
      • 13
        Can be distracting depending on how you use it
      • 6
        Requires some management for large teams
      • 6
        Limit messages history
      • 5
        Too expensive
      • 5
        You don't really own your messages
      • 4
        Too many notifications by default

      Sign up to add or upvote consMake informed product decisions

      What is DingTalk?

      It is an enterprise communication and collaboration platform. that enables text, photo, voice and video communication, workflow management and collaboration among team members and enterprises of various sizes.

      What is Slack?

      Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.

      Need advice about which tool to choose?Ask the StackShare community!

      What companies use DingTalk?
      What companies use Slack?
      See which teams inside your own company are using DingTalk or Slack.
      Sign up for StackShare EnterpriseLearn More

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with DingTalk?
      What tools integrate with Slack?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      Blog Posts

      Sep 29 2020 at 7:36PM

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      What are some alternatives to DingTalk and Slack?
      Zoom
      Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
      WhatsApp
      It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.
      Skype
      Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.
      Microsoft Teams
      See content and chat history anytime, including team chats with Skype that are visible to the whole team. Private group chats are available for smaller group conversations.
      HipChat
      HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.
      See all alternatives