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  1. Stackups
  2. DevOps
  3. Monitoring
  4. Monitoring Aggregation
  5. FireHydrant vs PagerDuty

FireHydrant vs PagerDuty

OverviewDecisionsComparisonAlternatives

Overview

PagerDuty
PagerDuty
Stacks1.0K
Followers703
Votes119
FireHydrant
FireHydrant
Stacks5
Followers21
Votes0

FireHydrant vs PagerDuty: What are the differences?

Key Differences between FireHydrant and PagerDuty

1. Pricing Model: FireHydrant offers a subscription-based pricing model, allowing users to select a plan based on their needs. In contrast, PagerDuty provides a usage-based pricing model, where customers pay according to the number of users and incidents. This pricing flexibility provides different options for organizations based on their budget and requirements.

2. Incident Response Workflow: FireHydrant focuses on providing a streamlined incident response workflow. It offers customizable incident templates, incident triage, and automated response playbooks, enabling teams to efficiently respond to incidents with predefined actions. PagerDuty also supports incident response workflows, but it places more emphasis on real-time alerting and notifications.

3. Integrations and Ecosystem: FireHydrant supports a variety of popular integrations, including monitoring and collaboration tools, to enhance its incident response capabilities. On the other hand, PagerDuty has a broader ecosystem with a larger number of integrations, making it easier to connect with various tools and services commonly used in the industry.

4. Service Dependencies Management: FireHydrant includes built-in service dependency management, allowing users to easily define dependencies between different services in their infrastructure. This helps in understanding the impact of incidents on interconnected systems. PagerDuty, although it provides visibility into services, does not offer built-in features specifically focused on managing service dependencies.

5. Change Management and Incident Prevention: FireHydrant offers change management capabilities, allowing teams to plan, execute, and track changes to their systems. It helps in preventing incidents caused by changes or releases. PagerDuty does not have built-in change management functionality, focusing primarily on incident response rather than incident prevention.

6. Runbook Automation: FireHydrant includes runbook automation, enabling teams to automate routine tasks related to incident response. It helps in reducing manual effort and improving response times. PagerDuty, while offering integrations with automation tools, does not have native runbook automation features.

In summary, FireHydrant provides a flexible pricing model, focuses on incident response workflows, and offers built-in service dependency management, change management, and runbook automation capabilities. PagerDuty, on the other hand, has a broader integration ecosystem and emphasizes real-time alerting and notifications.

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Advice on PagerDuty, FireHydrant

Michael
Michael

Systems Engineer at BetterHelp

Apr 8, 2020

Needs adviceonPagerDutyPagerDutySquadcastSquadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

90.6k views90.6k
Comments

Detailed Comparison

PagerDuty
PagerDuty
FireHydrant
FireHydrant

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

FireHydrant is a modern incident management tool allowing your SRE and DevOps team to resolve, learn from, and mitigate incidents in the future.

Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.;Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.;Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.;On-call duty scheduling- Easily set up schedules to fairly share on-call duty responsibilities with your team.;Automatic escalation of alerts- If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever.;Reliable, distributed architecture- PagerDuty's infrastructure is fully replicated in multiple data centers, with fast failover when problems occur.;Works internationally (Yes, really!)- Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually world-wide. (Is my country included?)
Incident Response - Streamline incident response with repeatable process, automated response, and one-click postmortems.; Service Catalog - Keep track of applications across all of your environments as your organization scales.; Change Log - Identify breaking changes faster and spend more time mitigating.
Statistics
Stacks
1.0K
Stacks
5
Followers
703
Followers
21
Votes
119
Votes
0
Pros & Cons
Pros
  • 55
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
Cons
  • 7
    Expensive
  • 3
    Ugly UI
No community feedback yet
Integrations
Scout
Scout
Nagios
Nagios
New Relic
New Relic
HipChat
HipChat
Datadog
Datadog
Logentries
Logentries
Sensu
Sensu
Logstash
Logstash
Jira
Jira
Okta
Okta
CircleCI
CircleCI
Slack
Slack
Jira
Jira
GitHub
GitHub
Jenkins
Jenkins
AWS CloudTrail
AWS CloudTrail
StatusPage.io
StatusPage.io

What are some alternatives to PagerDuty, FireHydrant?

VictorOps

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

OpsGenie

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

Zenduty

Zenduty

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

Bigpanda

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

Squadcast

Squadcast

It is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Cronitor

Cronitor

Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.

incident.io

incident.io

It is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use it to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities.

AlertOps

AlertOps

It is an alert aggregation and incident management service for IT and DevOps teams. It is a real-time SaaS platform that combines collaboration with alert management so you can handle critical incidents as they occur. With our quick escalations, the right alerts are delivered to the right people enabling increased agility to your team. Our mobile app and integrations allow you to get alerts through SMS, push notifications, and email so you never again miss a critical alert.

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