FullStory vs Smartlook

Overview

FullStory

Stacks288

Followers283

Votes33

Smartlook

Stacks155

Followers73

Votes43

FullStory vs Smartlook: What are the differences?

User Interaction Recording: FullStory provides a session replay feature that captures every user interaction on the website, allowing for detailed analysis of user behavior. Smartlook also offers a similar feature, but with fewer customization options and filtering capabilities.
Integration Options: FullStory offers seamless integration with various third-party tools and platforms like Google Analytics and Slack, making it easier for users to unify their data. On the other hand, Smartlook may have limited integration options compared to FullStory.
Data Storage and Privacy Compliance: FullStory is compliant with various data privacy regulations like GDPR and offers robust data storage capabilities, providing users with more control over their data. Smartlook also complies with GDPR but may have limitations in terms of data storage and privacy features.
Advanced Filtering and Segmentation: FullStory offers advanced filtering and segmentation tools, allowing users to pinpoint specific user sessions based on various criteria. Smartlook, while offering basic filtering options, may not have the same level of granularity and customization.
Real-time Monitoring: FullStory provides real-time monitoring of user sessions, enabling users to track live interactions and make immediate optimizations. In comparison, Smartlook may have a slight delay in displaying real-time data, impacting the immediacy of insights for users.
Price and Plans: FullStory typically offers pricier plans compared to Smartlook, making it more suitable for larger enterprises with a bigger budget. Smartlook, on the other hand, may have more affordable pricing options for smaller businesses or startups.

In Summary, FullStory and Smartlook differ in user interaction recording capabilities, integration options, data storage and privacy compliance, filtering and segmentation tools, real-time monitoring features, and pricing plans.

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Detailed Comparison

FullStory	Smartlook
FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.	Smartlook is a qualitative analytics solution for iOS and Android apps. Understand how users interact with your app — watch recordings, track events, and build conversion funnels.
Session Replay; Omnisearch; User Segmentation; Integrations; Session Notes; Shareable Session Links; Webhooks; Alerts; Data Export; User Trends; Event Funnels; Heatmaps; Dev Tools; Co-browsing; Frustration Signals; Dashboards; Watched Elements; Exclude Sensitive Data; Restrict by IPS, User Agent, or Location; Consent API; Custom Events; FS.Identify API; Delete Users; SAML Single Sign-on.	User Identification; Customer Journey; Session Recording; Heatmaps; Automatic Event Tracking; Conversion Funnels; Mobile App Analytics; Website Analytics
Statistics
Stacks 288	Stacks 155
Followers 283	Followers 73
Votes 33	Votes 43
Pros & Cons
Pros 8 See full user sessions 5 Playback console errors as they happen 5 "Skip inactivity" during playback 5 Speed up playback 3 User event stream Cons 2 Expensive 1 We'll never get through all the sessions recorded 1 Doesn't integrate with our exception monitoring 1 If you're using it via Segment, it's all or nothing	Pros 9 Good price plans 9 Works in web and mobile 8 Easy to use dashboard 6 Helps me to improve navigation and content layout 5 Easy to use for a newbie
Integrations
Pendo UserVoice Intercom Google Analytics Mixpanel Zendesk Slack Segment New Relic Google BigQuery	Squarespace Sentry Zendesk Google Analytics Segment Slack Intercom WordPress Magento Mixpanel

What are some alternatives to FullStory, Smartlook?

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Inspectlet

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UserTesting

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Appsee

Appsee is the leader in qualitative mobile app analytics, utilizing user session recordings and touch heatmaps to uncover UI & UX issues, and achieve ambitious app KPIs.

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

Rybbit

Next-gen, open source, lightweight, cookieless web & product analytics for everyone — GDPR/CCPA compliant.

Fragmatic

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Related Comparisons

FullStory vs Smartlook: What are the differences?

User Interaction Recording: FullStory provides a session replay feature that captures every user interaction on the website, allowing for detailed analysis of user behavior. Smartlook also offers a similar feature, but with fewer customization options and filtering capabilities.
Integration Options: FullStory offers seamless integration with various third-party tools and platforms like Google Analytics and Slack, making it easier for users to unify their data. On the other hand, Smartlook may have limited integration options compared to FullStory.
Data Storage and Privacy Compliance: FullStory is compliant with various data privacy regulations like GDPR and offers robust data storage capabilities, providing users with more control over their data. Smartlook also complies with GDPR but may have limitations in terms of data storage and privacy features.
Advanced Filtering and Segmentation: FullStory offers advanced filtering and segmentation tools, allowing users to pinpoint specific user sessions based on various criteria. Smartlook, while offering basic filtering options, may not have the same level of granularity and customization.
Real-time Monitoring: FullStory provides real-time monitoring of user sessions, enabling users to track live interactions and make immediate optimizations. In comparison, Smartlook may have a slight delay in displaying real-time data, impacting the immediacy of insights for users.
Price and Plans: FullStory typically offers pricier plans compared to Smartlook, making it more suitable for larger enterprises with a bigger budget. Smartlook, on the other hand, may have more affordable pricing options for smaller businesses or startups.

FullStory vs Smartlook

Overview