HelpDesk+ vs KB Clip
Overview
Share your Stack
Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
CLI (Node.js)
Manual
Detailed Comparison
It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type. | It helps companies instantly generate rough docs from their natural Slack conversations. How-to's, FAQs, and more are stored in a wiki for future reference. |
Threaded conversations; View & Update Requests; Notifications for updates from anywhere | Important conversations are organised and searchable;
Pick which entries you want to include, add in the relevant tags, and edit the title if necessary;
Your members can flag a page as helpful or not. Use this information to notify people who know that a page needs updating or improvements;
Search for the information you need without leaving Slack using our slash commands or find and search for information on kbclip.com
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Statistics | |
Stacks 12 | Stacks 0 |
Followers 12 | Followers 3 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to HelpDesk+, KB Clip?
Postman
It is the only complete API development environment, used by nearly five million developers and more than 100,000 companies worldwide.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Swagger UI
Swagger UI is a dependency-free collection of HTML, Javascript, and CSS assets that dynamically generate beautiful documentation and sandbox from a Swagger-compliant API
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Apiary
It takes more than a simple HTML page to thrill your API users. The right tools take weeks of development. Weeks that apiary.io saves.
ReadMe.io
It is an easy-to-use tool to help you build out documentation! Each documentation site that you publish is a project where there is space for documentation, interactive API reference guides, a changelog, and much more.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Docusaurus
Docusaurus is a project for easily building, deploying, and maintaining open source project websites.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Read the Docs
It hosts documentation, making it fully searchable and easy to find. You can import your docs using any major version control system, including Mercurial, Git, Subversion, and Bazaar.
