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HelpStack vs Instabug: What are the differences?
HelpStack: Open Source Mobile App Customer Support. HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborate to enhance its capabilities; Instabug: Receive real-time contextual Insights to iterate faster and ship quality apps with confidence. Instabug is a mobile SDK that completely takes care of your bug reporting and user feedback process so you can debug, fix, and prioritize your product backlog more than 10x faster.
HelpStack can be classified as a tool in the "Mobile Customer Support" category, while Instabug is grouped under "Mobile Error Monitoring".
HelpStack is an open source tool with 486 GitHub stars and 73 GitHub forks. Here's a link to HelpStack's open source repository on GitHub.
Pros of HelpStack
Pros of Instabug
- In-app feedback42
- Bug Reporting42
- Simple, smart and time saving35
- Clean UI, easy to integrate, and superior in features34
- Multiple integrations available32
- Customer support30
- Free Trial27
- It is a world class product, and they give ears to us23
- "Shake to Send" Bug Reporting Feature14