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Intercom

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602
Iterable

53
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+ 1
15
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Intercom vs Iterable: What are the differences?

Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; Iterable: We Empower Growth Marketers. Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints at scale without engineering support.

Intercom and Iterable are primarily classified as "Engagement/Lifecycle Marketing" and "Email Marketing" tools respectively.

Some of the features offered by Intercom are:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments

On the other hand, Iterable provides the following key features:

  • Triggered, blast and drip campaign emails
  • Mobile push notifications
  • SMS

"Know who your users are" is the top reason why over 160 developers like Intercom, while over 4 developers mention "Segment integration" as the leading cause for choosing Iterable.

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Pros of Intercom
Pros of Iterable
  • 167
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
  • 6
    Segment integration
  • 4
    Powerful
  • 3
    Send the right message, at right time, to right device
  • 2
    Easy to Optimize

Sign up to add or upvote prosMake informed product decisions

Cons of Intercom
Cons of Iterable
  • 7
    Changes pricing model all the time
    Be the first to leave a con

    Sign up to add or upvote consMake informed product decisions

    What is Intercom?

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

    What is Iterable?

    Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints at scale without engineering support.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Intercom?
    What companies use Iterable?
    See which teams inside your own company are using Intercom or Iterable.
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    What tools integrate with Intercom?
    What tools integrate with Iterable?

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    Blog Posts

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