LiveChat vs QuickReply.ai
Overview
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Detailed Comparison
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time. | QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging. |
Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers);Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons);Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons);Reports & analytics (Chat reports, Tickets reports, Daily summary);Applications (Web and Desktop applications, Mobile applications);Ticketing system (Ticket sources, Private comments, Ticket reports);Getting feedback (Chat and Ticket ratings, Post-chat surveys);Visitors tracking (Gathering customer data,Visitor information filtering);API (Workflow automation, Webhooks, JavaScript API)
| WhatsApp automation, WhatsApp marketing broadcasts, Visual journey builder, Lead capture flows, Lead qualification flows, CRM-integrated workflows, GenAI chatbots, FAQ automation, Support automation, Omnichannel messaging (WhatsApp, Instagram, Messenger, SMS, web chat), Unified agent inbox, Auto-routing and escalation, Targeted and segment-based messaging, Real-time alerts and follow-ups, Conversation analytics and reporting, Multi-brand and high-volume scalability. |
Statistics | |
Stacks 768 | Stacks 0 |
Followers 82 | Followers 1 |
Votes 1 | Votes 1 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to LiveChat, QuickReply.ai?
Intercom
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Olark
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Dialogflow
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Telegram Bot API
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Customer.io
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Botpress
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Zopim
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tawk.to
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Microsoft Bot Framework
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
