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Transact via video, image, audio text messages | WatBox is a Salesforce-native messaging add-on that lets you manage WhatsApp and SMS conversations directly inside your CRM, so you do not have to juggle between external messaging apps and Salesforce. When a customer messages you on WhatsApp, WatBox routes that conversation into Salesforce, links it to the right Lead, Contact, Account, or Case, and keeps every interaction attached to the customer record. This gives you a single place to see history, update data, and follow up in context. |
Create and edit mobile subscriber lists;Automatic opt-in of new users by keyword text-in or web opt-in;Send and receive MMS images, SMS, or SMS with links;MMS API can send high quality video, images, flip books, and audio with thousands of text characters;SMS/MMS messages are 1 cent per send/receive;Hosting and Content Serving;In-app messaging enables multimedia content to be delivered to mobile devices and other IP connected applications.;User Lookup API provides instant data about your mobile customers, allowing you to customize your outreach them with highly targeted, relevant messaging and content. Get the following data: Carrier, Handset make / model, Operating System, Screen resolution, Area code and geographic region (inferred from the area code), How long that MSISDN has been known to the Mogreet platform, If the MSISDN is a land line or on an unsupported carrier | WhatsApp & SMS Native Integration, Auto-Linking to CRM Records, One-to-One and Bulk Messaging, Automated Workflows & Bots, Unified Multichannel Inbox, Automatic Activity Logging, Approved Templates & Structured Messages, Embedded Salesforce Messaging |
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Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

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Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.