Larry Gryziak
Apr 26, 2020
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Zoho CRM
Zoho CRMZoho CRM
CRMWhat is Zoho CRM?
Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.
Zoho CRM is a tool in the CRM category of a tech stack.
Key Features
Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategiesImprove your Workflow- Automatically assign leads and customers to the reps best qualified to handle themPulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales effortsForecasting- Link data from the Opportunities Tracking tool to effectively set sales targets, track progress, and allocate resources to achieve your goalsMailMagnet- Reduce email clutter and focus only on what mattersKeep customers emails inside CRMMail Merge- Instantly create bulk Mail Merge documents - in either customized or standard templatesDocument Library- Organize & share the latest marketing collateral with salespeopleSocial CRM- Link customer's LinkedIn, Facebook and Twitter profiles into your Zoho CRM systemCRM On-The-Go- Stay connected and up-to-date wherever you go. Zoho’s Mobile Edition gives you instant access to customer info and sales activity on your iPad, iPhone, Android and BlackBerry devicesCRM for Google Apps- Zoho CRM works seamlessly with Google Apps, making it easy to collaborate, communicate and share. Whether it's Google Email, Docs, Contacts, Calendar or Tasks, everything’s tightly linked within your CRM accountExtend CRM- APIs, Webhooks & Custom ApplicationsMarket Smarter- Campaigns, Mass Email & AutorespondersStay Secure- Profiles, Hierarchy, Groups & Data-Sharing
Zoho CRM Pros & Cons
Pros of Zoho CRM
- ✓Email / Blog scheduling
- ✓Lead management
Cons of Zoho CRM
No cons listed yet.
Zoho CRM Alternatives & Comparisons
What are some alternatives to Zoho CRM?
Salesforce Sales Cloud
The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
Salesforce
It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Pipedrive
Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.
