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UserEcho

Customer engagement solutions that help you to communicate effectively and resolve the needs of any business
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What is UserEcho?

It gives you the opportunity to create a modern support portal in a few minutes, includes Community forums, Helpdesk, Knowledge Base and Live Chat.
UserEcho is a tool in the Help Desk category of a tech stack.

Who uses UserEcho?

Companies

UserEcho Integrations

WordPress, Slack, Jira, HipChat, and Pivotal Tracker are some of the popular tools that integrate with UserEcho. Here's a list of all 6 tools that integrate with UserEcho.

Why developers like UserEcho?

Here’s a list of reasons why companies and developers use UserEcho
Top Reasons
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UserEcho's Features

  • API
  • Chat
  • Customizable Branding
  • Knowledge Base
  • Multi-Channel Communication
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management

UserEcho Alternatives & Comparisons

What are some alternatives to UserEcho?
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
See all alternatives