Channels vs Chaskiq
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery. | It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point. |
Customer Segment Filters with custom attributes support;
Web Messenger embed;
Agent's conversation routing;
Text chat with customizable content blocks support;
Video Calls !;
Triggerable conversational bots;
Mailing campaigns;
Onboarding tours;
API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!;
CRM integration - Pipedrive supported;
Webhooks;
Help Center system with multilanguage support;
API support - consumible via GrapqhQL with Oauth authorization;
Quick replies (as canned responses);
To learn more about the philosophy and goals of the project, visit chaskiq.io. | eCommerce Integrations - Shopify and Magento; Pipedrive Integration; LiveChat Integration; IVR; Mobile App; Call recordings; Live-listening; Click-to-Call Widget; International phone numbers; Toll-free numbers |
Statistics | |
GitHub Stars 3.4K | GitHub Stars - |
GitHub Forks 488 | GitHub Forks - |
Stacks 6 | Stacks 22 |
Followers 30 | Followers 23 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to Chaskiq, Channels?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
SnapEngage
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Chaport
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
QuickReply.ai
QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.
SparrowDesk
AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.
