Exotel vs Kixie

Overview

Kixie

Stacks1

Followers4

Votes0

Exotel

Stacks11

Followers22

Votes0

Exotel vs Kixie: What are the differences?

Introduction

When comparing Exotel and Kixie as cloud communication platforms, there are several key differences that businesses may want to consider before making a decision on which service to choose.

Target Audience: Exotel primarily targets startups, SMEs, and enterprises looking for scalable and reliable communication solutions. In contrast, Kixie focuses on providing communication tools specifically tailored to sales and marketing teams, aiming to improve customer interactions and increase sales efficiency.
Integration Capabilities: Exotel offers extensive integration options with popular CRM platforms like Salesforce, Zendesk, and Freshdesk, enabling seamless data synchronization and workflow automation. On the other hand, Kixie specializes in deep integrations with CRM systems such as HubSpot, Pipedrive, and Zoho CRM, offering advanced features like local presence dialing and call tracking for sales teams.
Feature Set: Exotel emphasizes robust call management features such as IVR, call recording, and analytics to enhance customer service and operational efficiency. In contrast, Kixie focuses on advanced sales-oriented tools like power dialer, call coaching, and voicemail drop to streamline outbound sales processes and improve agent performance.
Pricing Structure: Exotel offers a flexible pricing model based on usage and subscription plans, allowing businesses to scale their communication needs according to specific requirements. Conversely, Kixie provides transparent pricing with options for per user/per month or per minute/per user, catering to the budgetary constraints of sales and marketing teams.
Support and Training: Exotel provides comprehensive support through various channels like phone, email, and online resources to assist customers with implementing and troubleshooting their communication systems. In comparison, Kixie offers personalized training sessions and dedicated customer success managers to help businesses maximize the value of their sales communication tools.

In Summary, Exotel and Kixie differ in their target audience, integration capabilities, feature sets, pricing structures, and support offerings, providing distinct advantages for businesses seeking cloud communication solutions tailored to their specific needs.

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Detailed Comparison

Kixie	Exotel
It is a sales productivity phone service that makes all of your calls searchable, trackable, and archived in your CRM sales.	It is a cloud telephony platform that powers communication for enterprises, startups and small and medium enterprises in India and Southeast Asia. They provide APIs that help companies devise their own communication flow.
Call routing; Caller ID; Call history; CRM integration; Customer profile; Sales metrics; Sales reporting; Searchable call lists.	Multilevel IVR; Call Recording; Call & SMS APIs; Visual call builder; Number Masking
Statistics
Stacks 1	Stacks 11
Followers 4	Followers 22
Votes 0	Votes 0
Integrations
Slack HubSpot Contactually Zendesk Pipedrive Insightly Salesforce Marketing Cloud Highrise Kommo PipelineDeals	Shopify Zendesk Stripe Microsoft Excel Zoho

What are some alternatives to Kixie, Exotel?

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

Aircall

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Related Comparisons

Exotel vs Kixie: What are the differences?

Introduction

When comparing Exotel and Kixie as cloud communication platforms, there are several key differences that businesses may want to consider before making a decision on which service to choose.

Target Audience: Exotel primarily targets startups, SMEs, and enterprises looking for scalable and reliable communication solutions. In contrast, Kixie focuses on providing communication tools specifically tailored to sales and marketing teams, aiming to improve customer interactions and increase sales efficiency.
Integration Capabilities: Exotel offers extensive integration options with popular CRM platforms like Salesforce, Zendesk, and Freshdesk, enabling seamless data synchronization and workflow automation. On the other hand, Kixie specializes in deep integrations with CRM systems such as HubSpot, Pipedrive, and Zoho CRM, offering advanced features like local presence dialing and call tracking for sales teams.
Feature Set: Exotel emphasizes robust call management features such as IVR, call recording, and analytics to enhance customer service and operational efficiency. In contrast, Kixie focuses on advanced sales-oriented tools like power dialer, call coaching, and voicemail drop to streamline outbound sales processes and improve agent performance.
Pricing Structure: Exotel offers a flexible pricing model based on usage and subscription plans, allowing businesses to scale their communication needs according to specific requirements. Conversely, Kixie provides transparent pricing with options for per user/per month or per minute/per user, catering to the budgetary constraints of sales and marketing teams.
Support and Training: Exotel provides comprehensive support through various channels like phone, email, and online resources to assist customers with implementing and troubleshooting their communication systems. In comparison, Kixie offers personalized training sessions and dedicated customer success managers to help businesses maximize the value of their sales communication tools.

Exotel vs Kixie

Overview

Exotel vs Kixie: What are the differences?