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  4. Group Chat And Notifications
  5. Flowdock vs HipChat

Flowdock vs HipChat

OverviewDecisionsComparisonAlternatives

Overview

HipChat
HipChat
Stacks1.2K
Followers892
Votes684
Flowdock
Flowdock
Stacks96
Followers81
Votes165

Flowdock vs HipChat: What are the differences?

Developers describe Flowdock as "Flowdock is your team's chat with a shared inbox. Teams using Flowdock react in seconds and never forget anything". Flowdock is a web-based team chat service that integrates with your tools to provide a window into your team's activities. With the team inbox, everyone on your team can stay up to date. Stay connected with Flowdock's iOS and Android apps. On the other hand, HipChat is detailed as "Supercharge team collaboration with group chat and IM". HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.

Flowdock and HipChat can be primarily classified as "Group Chat & Notifications" tools.

Some of the features offered by Flowdock are:

  • Team Inbox
  • Group Chat
  • 1-On-1 Private Chat

On the other hand, HipChat provides the following key features:

  • Desktop apps (Windows, Linux, Mac)
  • Mobile apps
  • Web app

"Threaded chat" is the top reason why over 32 developers like Flowdock, while over 143 developers mention "Integrates well with a lot of developer tools" as the leading cause for choosing HipChat.

Heroku, Typeform, and Zillow are some of the popular companies that use HipChat, whereas Flowdock is used by Teespring, Opower, and Deveo. HipChat has a broader approval, being mentioned in 308 company stacks & 116 developers stacks; compared to Flowdock, which is listed in 37 company stacks and 5 developer stacks.

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Advice on HipChat, Flowdock

Andrey
Andrey

frontend developer at Deveo

Mar 18, 2021

Review

I'm a big fan of threaded conversations. After getting used to them, you start realizing what a terrible mess unthreaded chat systems such as Slack are. They are just horribly unproductive.

FlowDock is the only team chat system I know that has threads done right. Unfortunately, it has two flaws:

  1. It has not seen any development in years. The app has changed ownership recently, so this might change for the better.
  2. It is stupidly easy to misuse by newbies who are not yet familiar with threads: instead of replying to threads, they just keep starting new ones and mess up conversations. Teaching everyone to use threads in FlowDock is hard.

For this reason, I cannot recommend FlowDock to a team of 66, especially if it includes non-technical staff. Unless you're eager to patiently work with every individual teammate to constantly remind them to not start new threads.

I'm submitting a feature request to FlowDock asking to solve this problem for good.

The second best is Microsoft Teams. Its threads are not nearly as efficient as FlowDock, but they exist and they do their job. And it does not suffer from the newbie misuse problem.

Don't use Slack. Slack claims to have threads, but its threads implementation is a patch on top of unthreaded conversations, and it actually makes things worse. Slack is counterproductive.

Discord is the only chat system I know that is perfect for open and semi-open (invite-only) communities. There's also Gitter but it hasn't seen progress in years. Discord has no threads and no benefits for a closed team.

139 views139
Comments

Detailed Comparison

HipChat
HipChat
Flowdock
Flowdock

HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.

Flowdock is a web-based team chat service that integrates with your tools to provide a window into your team's activities. With the team inbox, everyone on your team can stay up to date. Stay connected with Flowdock's iOS and Android apps.

Desktop apps (Windows, Linux, Mac);Mobile apps;Web app;One-on-one messaging;Persistent group chat;Designed for companies;Chat and file history;SSL security;No server to maintain;Guest access;Integrated audio & video;Self-building buddylist;HTTP API
Team Inbox;Group Chat;1-On-1 Private Chat;Chat & Threads;Search All History;Notify and be notified;Mention someone by their @name;iOS and Android apps;Tags;Custom emoji;Notifications;File sharing;Tool integrations;Persistent history
Statistics
Stacks
1.2K
Stacks
96
Followers
892
Followers
81
Votes
684
Votes
165
Pros & Cons
Pros
  • 144
    Integrates well with a lot of developer tools
  • 96
    Developer-friendly
  • 85
    Clients for every major platform
  • 70
    Mobile-friendly
  • 70
    Free unlimited users
Cons
  • 1
    Purchased by and merged with Slack
  • 1
    Discontinued with the Atlassian Stack
Pros
  • 34
    Threaded chat
  • 30
    Simpler integrations than others, team inbox = awesome
  • 18
    Great interface
  • 17
    Extremely easy to manage multiple conversations
  • 15
    Powerful Search and Tagging Architecture
Integrations
Blossom
Blossom
CopperEgg
CopperEgg
Crashlytics
Crashlytics
Bitbucket
Bitbucket
Bugsnag
Bugsnag
Get Satisfaction
Get Satisfaction
GitHub
GitHub
G Suite
G Suite
Heroku
Heroku
Hipmob
Hipmob
GitHub
GitHub
Git
Git
Heroku
Heroku
Pivotal Tracker
Pivotal Tracker
Trello
Trello
Jira
Jira
Semaphore
Semaphore
Bitbucket
Bitbucket
Woopra
Woopra
New Relic
New Relic

What are some alternatives to HipChat, Flowdock?

Slack

Slack

Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.

Zulip

Zulip

Zulip is powerful, open source team chat that combines the immediacy of real-time chat with the productivity benefits of threaded conversations. Zulip allows busy managers and others in meetings all day to participate in their teams chats.

RocketChat

RocketChat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking forward to build and evolve their own chat platforms.

Mattermost

Mattermost

Mattermost is modern communication from behind your firewall.

Gitter

Gitter

Free chat rooms for your public repositories. A bit like IRC only smarter. Chats for private repositories as well as organisations.

Microsoft Teams

Microsoft Teams

See content and chat history anytime, including team chats with Skype that are visible to the whole team. Private group chats are available for smaller group conversations.

Telegram

Telegram

Users can send messages and exchange photos, videos, stickers, audio and files of any type. It provides instant messaging, simple, fast, secure and synced across all your devices.

Keybase Teams

Keybase Teams

Keybase is for anyone. Imagine a Slack for the whole world, except end-to-end encrypted across all your devices. Or a Team Dropbox where the server can't leak your files or be hacked.

Fleep

Fleep

Leave email behind and manage all conversations with your team, partners and clients in Fleep. If some of them are not Fleep users yet, they will receive all messages as normal emails.

Let's Chat

Let's Chat

Let's Chat is a persistent messaging application that runs on Node.js and MongoDB. It's designed to be easily deployable and fits well with small, intimate teams. It's free (MIT licensed) and ships with killer features such as LDAP/Kerberos authentication, a REST-like API and XMPP support.

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