HiOperator vs Papercups | What are the differences? | StackShare

HiOperator vs Papercups

Overview

HiOperator

Stacks2

Followers3

Votes0

Papercups

Stacks3

Followers6

Votes0

GitHub Stars5.9K

Forks557

Papercups vs HiOperator: What are the differences?

Developers describe Papercups as "Open source live customer chat". It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging. On the other hand, HiOperator is detailed as "Remote, distributed customer support and call triage". It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Papercups and HiOperator can be categorized as "Customer Support Chat" tools.

Some of the features offered by Papercups are:

Chat directly with your users
Highly customizable widget
Integrate with your favorite tools

On the other hand, HiOperator provides the following key features:

Brand messaging
E-commerce ordering
Product support

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Detailed Comparison

HiOperator	Papercups
It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.	It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.
Brand messaging; E-commerce ordering; Product support; Call screening; Customer analytics.	Chat directly with your users; Highly customizable widget; Integrate with your favorite tools; Personalized support
Statistics
GitHub Stars -	GitHub Stars 5.9K
GitHub Forks -	GitHub Forks 557
Stacks 2	Stacks 3
Followers 3	Followers 6
Votes 0	Votes 0
Integrations
Stripe Zendesk Slack Magento Intercom Front	Slack Mailgun Gmail

What are some alternatives to HiOperator, Papercups?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!