Alternatives to LiveChat logo

Alternatives to LiveChat

Olark, Intercom, Zendesk, Drift, and Zopim are the most popular alternatives and competitors to LiveChat.
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What is LiveChat and what are its top alternatives?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
LiveChat is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to LiveChat

  • Olark
    Olark

    Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Zendesk
    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • Drift
    Drift

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. ...

  • Zopim
    Zopim

    Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design ...

  • Chatlio
    Chatlio

    You don't need yet another chat client. Talk with your customers using your existing Slack service. ...

  • WordPress
    WordPress

    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family. ...

  • Google AdSense
    Google AdSense

    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. ...

LiveChat alternatives & related posts

Olark logo

Olark

413
70
Live chat with your customers for sales and support
413
70
PROS OF OLARK
  • 28
    Easy to communicate with customers
  • 14
    Simple setup
  • 11
    Good interface
  • 8
    Free
  • 4
    Chrome/Safari notifications about new messages
  • 2
    Gchat integration
  • 2
    Integrated Feedback
  • 1
    great support
CONS OF OLARK
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    related Olark posts

    Intercom logo

    Intercom

    6.7K
    604
    A fundamentally new way to communicate with your customers
    6.7K
    604
    PROS OF INTERCOM
    • 169
      Know who your users are
    • 115
      Auto-messaging
    • 107
      In-app messaging as well as email
    • 88
      Customer support
    • 68
      Usage tracking
    • 18
      Great Blog
    • 11
      Organized engagement, great ui & service
    • 9
      Direct chat with customers on your site
    • 4
      Very helpful
    • 3
      Onboarding new users
    • 2
      Tirman
    • 2
      No Mac app
    • 2
      Free tier
    • 2
      Filter and segment users
    • 2
      Github integration
    • 2
      Very Useful
    CONS OF INTERCOM
    • 7
      Changes pricing model all the time

    related Intercom posts

    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev · | 12 upvotes · 712.6K views

    As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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    Priit Kaasik
    CTO at Katana Cloud Inventory · | 8 upvotes · 432.4K views

    Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

    In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

    See more
    Zendesk logo

    Zendesk

    8.3K
    353
    The leading cloud-based customer service software solution.
    8.3K
    353
    PROS OF ZENDESK
    • 135
      Centralizes our customer support
    • 73
      Many integrations
    • 59
      Easy to setup
    • 26
      Simple
    • 26
      Cheap
    • 12
      Clean
    • 7
      Customization
    • 5
      $1 Starter Pricing Plan
    • 4
      Woopra integration
    • 3
      Proactive Customer Support
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 1
      Full of features
    • 0
      Integrations
    CONS OF ZENDESK
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      related Zendesk posts

      Lucas Litton
      Founder & CEO at Macombey · | 4 upvotes · 85.8K views

      Zapier is one of our favorite tools in our stack. We automate the entire company with Zapier. When a lead fills out the form on our website, it creates an opportunity on Zendesk. We have an entire pipeline of automation that goes from our website, to Zendesk, it then creates a contract in Pandadoc and creates an invoice in Xero.

      See more
      Shared insights
      on
      ZopimZopimZendeskZendesk

      I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

      See more
      Drift logo

      Drift

      154
      0
      A messaging app that helps you grow your business.
      154
      0
      PROS OF DRIFT
        Be the first to leave a pro
        CONS OF DRIFT
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          related Drift posts

          Tim Nolet

          Hotjar GitHub MailChimp Drift

          When I started Checkly, I had no clear strategy on collection, managing and acting on customer feedback.

          Over the last year, going from private beta to the first couple dozen customers I found my way in the jungle of customer feedback tooling and found something that worked for me and my company.

          The linked post is a bit less technical than normally. The post goes into:

          • Using Hotjar and how it sorta worked for me.
          • Using Drift and why I was totally wrong about chat widget.
          • Using GitHub as a public roadmap.
          See more
          Zopim logo

          Zopim

          409
          28
          Real-time customer satisfaction made simple
          409
          28
          PROS OF ZOPIM
          • 18
            Real-time user chat
          • 7
            Free plan for startups
          • 3
            Simple setup
          CONS OF ZOPIM
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            related Zopim posts

            Shared insights
            on
            ZopimZopimZendeskZendesk

            I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

            See more
            Chatlio logo

            Chatlio

            14
            2
            Live chat for slack
            14
            2
            PROS OF CHATLIO
            • 2
              Slack everywhere
            CONS OF CHATLIO
              Be the first to leave a con

              related Chatlio posts

              WordPress logo

              WordPress

              98.5K
              2.1K
              A semantic personal publishing platform with a focus on aesthetics, web standards, and usability.
              98.5K
              2.1K
              PROS OF WORDPRESS
              • 416
                Customizable
              • 367
                Easy to manage
              • 354
                Plugins & themes
              • 259
                Non-tech colleagues can update website content
              • 247
                Really powerful
              • 145
                Rapid website development
              • 78
                Best documentation
              • 51
                Codex
              • 44
                Product feature set
              • 35
                Custom/internal social network
              • 18
                Open source
              • 8
                Great for all types of websites
              • 7
                Huge install and user base
              • 5
                I like it like I like a kick in the groin
              • 5
                It's simple and easy to use by any novice
              • 5
                Perfect example of user collaboration
              • 5
                Open Source Community
              • 5
                Most websites make use of it
              • 5
                Best
              • 4
                API-based CMS
              • 4
                Community
              • 3
                Easy To use
              • 2
                <a href="https://secure.wphackedhel">Easy Beginner</a>
              CONS OF WORDPRESS
              • 13
                Hard to keep up-to-date if you customize things
              • 13
                Plugins are of mixed quality
              • 10
                Not best backend UI
              • 2
                Complex Organization
              • 1
                Do not cover all the basics in the core
              • 1
                Great Security

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              hello guys, I need your help. I created a website, I've been using Elementor forever, but yesterday I bought a template after I made the purchase I knew I made a mistake, cause the template was in HTML, can anyone please show me how to put this HTML template in my WordPress so it will be the face of my website, thank you in advance.

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              Dale Ross
              Independent Contractor at Self Employed · | 22 upvotes · 1.7M views

              I've heard that I have the ability to write well, at times. When it flows, it flows. I decided to start blogging in 2013 on Blogger. I started a company and joined BizPark with the Microsoft Azure allotment. I created a WordPress blog and did a migration at some point. A lot happened in the time after that migration but I stopped coding and changed cities during tumultuous times that taught me many lessons concerning mental health and productivity. I eventually graduated from BizSpark and outgrew the credit allotment. That killed the WordPress blog.

              I blogged about writing again on the existing Blogger blog but it didn't feel right. I looked at a few options where I wouldn't have to worry about hosting cost indefinitely and Jekyll stood out with GitHub Pages. The Importer was fairly straightforward for the existing blog posts.

              Todo * Set up redirects for all posts on blogger. The URI format is different so a complete redirect wouldn't work. Although, there may be something in Jekyll that could manage the redirects. I did notice the old URLs were stored in the front matter. I'm working on a command-line Ruby gem for the current plan. * I did find some of the lost WordPress posts on archive.org that I downloaded with the waybackmachinedownloader. I think I might write an importer for that. * I still have a few Disqus comment threads to map

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              Google AdSense logo

              Google AdSense

              24.2K
              0
              A program that allows bloggers and website owners to make money by displaying Google ads
              24.2K
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              PROS OF GOOGLE ADSENSE
                Be the first to leave a pro
                CONS OF GOOGLE ADSENSE
                • 1
                  Plenty installs but low on actual users

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                Google AdSense has refused to post ads on my site.

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                Really can not decide which one to add. Google AdSense email say that they are ready to show ads... Taboola is on review.

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