Overview

Twilio SendGrid

Stacks11.1K

Followers5.7K

Votes720

Mailjet

Stacks217

Followers134

Votes18

Mailjet vs SendGrid: What are the differences?

Introduction:

In this article, we will compare the key differences between Mailjet and SendGrid, two popular email service providers. Both Mailjet and SendGrid offer email delivery services and have various features and functionalities. However, there are several distinct differences between these two platforms that we will explore.

Pricing Structure: Mailjet and SendGrid have different pricing models. Mailjet offers both a free plan and paid plans that are based on the number of emails sent per month and additional features. SendGrid, on the other hand, offers a tiered pricing structure based on the number of emails sent per month, with different features available in each plan. This difference in pricing models may influence the cost-effectiveness for different users based on their specific needs.
User Interface: The user interfaces of Mailjet and SendGrid differ in terms of design and navigation. Mailjet provides a simple and intuitive interface that emphasizes ease of use. SendGrid, on the other hand, offers a more comprehensive and advanced interface with a range of features, which may be advantageous for users with more complex email marketing needs.
Email Templates: Mailjet and SendGrid have different approaches to email templates. Mailjet offers a drag-and-drop email builder, allowing users to create visually appealing templates without coding knowledge. SendGrid, on the other hand, offers a template language with a more technical approach, enabling users to customize email templates using HTML and CSS. The choice between these two approaches depends on the user's preference and level of technical expertise.
Email Deliverability: While both Mailjet and SendGrid prioritize email deliverability, they have different mechanisms in place. Mailjet uses a proprietary algorithm that monitors and optimizes email deliverability, taking into account factors such as sender reputation, content, and recipient engagement. SendGrid, on the other hand, utilizes email authentication protocols like SPF, DKIM, and DMARC to enhance email deliverability. The effectiveness of these mechanisms may vary depending on the specific requirements of the user.
Integration and APIs: Mailjet and SendGrid provide integration options and APIs to seamlessly connect with other platforms and services. However, the availability of integrations and APIs differs between the two platforms. Mailjet offers a range of native integrations and APIs for popular platforms like WordPress, Magento, and Microsoft Azure. SendGrid also offers various integrations and APIs but may have a wider range of options and compatibility with different platforms.
Customer Support: The level of customer support provided by Mailjet and SendGrid varies. Mailjet offers email support to all users, while paid plans receive priority support with faster response times. SendGrid provides 24/7 email and chat support to all users, with different levels of assistance available based on the plan selected. Depending on the user's requirements and preferences for customer support, this difference may be a deciding factor.

In summary, Mailjet and SendGrid differ in their pricing structure, user interface, email template options, email deliverability mechanisms, integration possibilities, and customer support offerings. Users should consider these key differences to choose the platform that aligns best with their specific requirements.

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Advice on Twilio SendGrid, Mailjet

Kevin

Jun 29, 2021

Decided

We chose Postmark as our transactional email service for several reasons:

Laser-focus (at the time) on transactional email - their success/speed/reliability with delivering transactional email is amazing. Note, they have now branched out and offer marketing/broadcast email services too.
Developer-friendly - Awesome docs and resources. Their Rail gem integrates directly with ActionMailer so nearly all of our code worked without changes.
Servers - You can set up "Servers" for different mail streams/workflows to keep things separate and easy to review.
Bootstrapped - Wildbit (who makes Postmark) is bootstrapped just like the Friendliest.app and they offer a service credit to other bootstrapped startups.

48.2k views48.2k

Comments

Slawomir

Head of Product at Coresender

Oct 15, 2020

Decided

Of course we chose Coresender to send our own transactional emails :) So I thought I'll let you know how we use it.

We set up separate sending accounts for all company needs, eg. transactional emails, monitoring alerts, time to inbox. We even configured our office printers to send emails through Coresender.
We have a real-time and extremely usable view into what emails go through each account, so each time anybody reports an email not arriving we're able to assist them in a few seconds
We utilize our message timeline feature, so we can learn eg. if people are clicking on password reset links
We always know how many of our onboarding emails are being opened which helps us improve them
Finally, we have full controll over our suppressions lists, so we can add (and remove!) from them whenever necessary.

To sum up, at Coresender we're eating our own dogfood and it helps us stay connected to the product and understand our customers better.

88.5k views88.5k

Comments

Klaus

Jan 22, 2020

Needs advice

For transactional emails, notifications, reminders, etc, I want to make it so writers/designers can set up the emails and maintain them, and then dynamically insert fields, that I then replace when actually sending the mail from code.

I think the ability to use a basic layout template across individual email templates would make things a lot easier (think header, footer, standard typography, etc).

What is best for this? Why would you prefer Mailgun, SendGrid, Mandrill or something else?

101k views101k

Comments

Detailed Comparison

Twilio SendGrid	Mailjet
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.	Mailjet is a real-time Cloud Emailing platform: scalable, agile and flexible. Our unique algorithm boosts your deliverability and our platform provides in-depth insight so you can optimize more than ever.
Open Tracking;Click Tracking;Unsubscribe Tracking;SMTP Relay;SMTP API;Web API;DKIM;SPF;Reputation Monitoring;ISP Monitoring;Domain Level Load Balancing;ISP Deliverability Outreach;Return Path Certified Partner;Support via Phone, Chat, Email, Online Support Portal	Easy 3 minute set-up: Change one SMTP parameter on your website and you are ready to use Mailjet.;Real-time efficiency: View the charts, tables and status of your emails sent as they change in real-time, providing you with full transparency.;Increased deliverability: Our unique algorithms ensure emails are routed via the most effective IP address. Our partner Return Path (TM) enables us to dynamically measure and manage IP reputation.;Dedicated IP address: Avoid the potential of reductive performance and negative reputation issues by managing your own dedicated IP status.;Reputation management: Benefit from our smart technology that measures and increases campaign deliverability by applying optimization features such as senders parameters, message content check, ISP volume restrictions and much more.;Advanced deliverability settings: Include of course full support of DKIM (DomainKeys Identified Mail), SPF (Sender Policy Framework), local ISP recommendations... to ensure an excellent deliverability for your emails.;Multiple API Options: You can develop your own scripts and applications on top of our system, and gain access to our API from almost any programming language.;Alerts & statistics: You can track emails sent in real-time. Receive campaign alerts, and manage each campaign's open, bounce and spam rates.;Improved error handling: Numerous tools to help qualify your email base and identify undesirable recipients, like auto-blocking of addresses that are generating bounces and spam complaints.
Statistics
Stacks 11.1K	Stacks 217
Followers 5.7K	Followers 134
Votes 720	Votes 18
Pros & Cons
Pros 190 Easy setup 137 Cheap and simple 107 Easy email integration! 86 Reliable 58 Well-documented Cons 3 Google analytics integration is not campaign-specific 1 Shared IP blacklist removal takes months 0 Shares IP blacklist removal	Pros 7 Simple 6 Cheap 2 Reliable 1 outsourcing 1 Setup Cons 1 Support is a joke 1 Support does not respond
Integrations
Microsoft Azure Twilio Rackspace Cloud Servers Heroku Parse Google Compute Engine Google App Engine CloudBees Red Hat OpenShift Keen	No integrations available

What are some alternatives to Twilio SendGrid, Mailjet?

Mandrill

Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.

Mailgun

Mailgun is a set of powerful APIs that allow you to send, receive, track and store email effortlessly.

Amazon SES

Amazon SES eliminates the complexity and expense of building an in-house email solution or licensing, installing, and operating a third-party email service. The service integrates with other AWS services, making it easy to send emails from applications being hosted on services such as Amazon EC2.

sendwithus

Send email from your app with a simple API call, Sendwithus manages the rest. Templates, testing, data management, segments, and analytics are all accessible through a friendly dashboard.

Postmark

Postmark removes the headaches of delivering and parsing email for webapps with minimal setup time and zero maintenance.

SparkPost

SparkPost is the world’s #1 email delivery provider. We empower companies with actionable, real-time data to send relevant email to their customers which increases engagement and both top and bottom line revenue.

Mailtrap

We offer one platform that covers all email-related needs in one place: testing, sending, and in-depth tracking to control how email infrastructure works and performs.

Apostle.io

Transactional emails are the forgotten step child of internet marketers. Apostle.io empowers marketers to manage transactional emails themselves, as they would their list based campaigns. Preview, Update, Analyse and Test your transactional email all in one place.

Nodemailer

It is a single module with zero dependencies – code is easily auditable. The email delivery is Secure using TLS/STARTTLS. You can use HTML content, as well as plain text alternative.