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  5. Nicereply vs Wootric

Nicereply vs Wootric

OverviewComparisonAlternatives

Overview

Nicereply
Nicereply
Stacks11
Followers13
Votes1
Wootric
Wootric
Stacks15
Followers13
Votes0

Nicereply vs Wootric: What are the differences?

What is Nicereply? Customer Satisfaction Survey, NPS & CES. Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

What is Wootric? Make customer experience your competitive edge. It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.

Nicereply and Wootric can be categorized as "Customer Satisfaction Analytics" tools.

Some of the features offered by Nicereply are:

  • Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately
  • Customize your rating page
  • Identify your most and least satisfied customers

On the other hand, Wootric provides the following key features:

  • Easy install
  • Asynchronous, safe and fast
  • Sleek and non-intrusive survey design

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Detailed Comparison

Nicereply
Nicereply
Wootric
Wootric

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.

Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately;Customize your rating page;Identify your most and least satisfied customers;Weekly & monthly reports;Integration with Your Help Desk or CRM System;Let people share their ratings via social sharing
Easy install; Asynchronous, safe and fast; Sleek and non-intrusive survey design; Automated and ongoing survey sampling; High response rates; Net Promoter Score (NPS) reporting and filtering by user properties and date ranges; User feedback management within dashboard (search, sort, respond via email); NPS analytics and trends; Integrates with popular business tools; REST API; Callback API; survey customization; Multi-language support
Statistics
Stacks
11
Stacks
15
Followers
13
Followers
13
Votes
1
Votes
0
Pros & Cons
Pros
  • 1
    Helps me to evaluate my helpdesk team.
No community feedback yet
Integrations
Gmail
Gmail
Kayako
Kayako
Salesforce Sales Cloud
Salesforce Sales Cloud
Zendesk
Zendesk
Desk.com
Desk.com
FreshDesk
FreshDesk
Help Scout
Help Scout
Mixpanel
Mixpanel
Slack
Slack
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Segment
Segment
Intercom
Intercom

What are some alternatives to Nicereply, Wootric?

Survicate

Survicate

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Qualaroo

Qualaroo

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

TheySaid

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

SurveyMonkey

SurveyMonkey

It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.

Delighted

Delighted

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

Iterate

Iterate

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

Formbricks

Formbricks

It is your go-to solution for in-product micro-surveys that will supercharge your product experience. Use micro-surveys to target the right users at the right time without making surveys annoying.

SurveyGizmo

SurveyGizmo

It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

AskNicely

AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ProProfs Quiz Maker

ProProfs Quiz Maker

It is the easiest quiz making tool that anyone can use. It’super-simple user-interface makes it easy to use and anyone with any level of skills or experience can create a quiz, an online exam, or any type of online assessment using the ProProfs Quiz Maker. Its features like templates, automated grading, and instant feedback are a super time-saver.

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