Alternatives to Olark logo

Alternatives to Olark

LiveChat, Zopim, Drift, Zendesk, and Intercom are the most popular alternatives and competitors to Olark.
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What is Olark and what are its top alternatives?

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Olark is a tool in the Customer Support Chat category of a tech stack.

Olark alternatives & related posts

LiveChat logo

LiveChat

703
15
1
703
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+ 1
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Powerful live chat software
LiveChat logo
LiveChat
VS
Olark logo
Olark
Zopim logo

Zopim

412
71
28
412
71
+ 1
28
Real-time customer satisfaction made simple
Zopim logo
Zopim
VS
Olark logo
Olark
Drift logo

Drift

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47
0
77
47
+ 1
0
A messaging app that helps you grow your business.
    Be the first to leave a pro
    Drift logo
    Drift
    VS
    Olark logo
    Olark

    related Intercom posts

    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 10 upvotes 276.8K views
    atmkdevmkdev
    G Suite
    G Suite
    GitLab
    GitLab
    Rollbar
    Rollbar
    Stripe
    Stripe
    Mailchimp
    Mailchimp
    Intercom
    Intercom
    Basecamp
    Basecamp
    Slack
    Slack
    Trello
    Trello

    As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

    See more
    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 5 upvotes 96.4K views
    atmkdevmkdev
    Crisp
    Crisp
    Intercom
    Intercom

    We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

    We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

    Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

    Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

    After doing a bit of research and looking for a better price-value ration we found Crisp.

    Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

    We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

    To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

    See more
    tawk.to logo

    tawk.to

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    + 1
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    Lets you monitor and chat with visitors on your website or from a free customizable page
    tawk.to logo
    tawk.to
    VS
    Olark logo
    Olark

    related tawk.to posts

    JuanPabloSarmi
    JuanPabloSarmi
    tawk.to
    tawk.to

    Our live chat support solution! Tawkto

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    Evandro Zanatta
    Evandro Zanatta
    at InApplet | 1 upvotes 272 views
    atInAppletInApplet
    tawk.to
    tawk.to

    Chat de relacionamentos com o cliente e suporte Tawkto

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    Crisp logo

    Crisp

    52
    35
    10
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    35
    + 1
    10
    Simple Customer service built for startups
    Crisp logo
    Crisp
    VS
    Olark logo
    Olark

    related Crisp posts

    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 5 upvotes 96.4K views
    atmkdevmkdev
    Crisp
    Crisp
    Intercom
    Intercom

    We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

    We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

    Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

    Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

    After doing a bit of research and looking for a better price-value ration we found Crisp.

    Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

    We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

    To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

    See more
    Chatlio logo

    Chatlio

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    + 1
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    Live chat for slack
    Chatlio logo
    Chatlio
    VS
    Olark logo
    Olark
    Slaask logo

    Slaask

    11
    8
    0
    11
    8
    + 1
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    Customer chat tool for Slack
      Be the first to leave a pro
      Slaask logo
      Slaask
      VS
      Olark logo
      Olark
      SnapEngage logo

      SnapEngage

      11
      4
      1
      11
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      + 1
      1
      Live Chat For enterprising companies
      SnapEngage logo
      SnapEngage
      VS
      Olark logo
      Olark
      Talkus logo

      Talkus

      5
      7
      0
      5
      7
      + 1
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      Your help desk. In Slack.
        Be the first to leave a pro
        Talkus logo
        Talkus
        VS
        Olark logo
        Olark
        Zoho Support logo

        Zoho Support

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        The support team
          Be the first to leave a pro
          Zoho Support logo
          Zoho Support
          VS
          Olark logo
          Olark
          HiOperator logo

          HiOperator

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          + 1
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          Remote, distributed customer support and call triage
            Be the first to leave a pro
            HiOperator logo
            HiOperator
            VS
            Olark logo
            Olark
            Smartsupp logo

            Smartsupp

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            + 1
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            A live chat software that provides you with video recording of visitors
              Be the first to leave a pro
              Smartsupp logo
              Smartsupp
              VS
              Olark logo
              Olark
              Userlike logo

              Userlike

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              2
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              1
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              + 1
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              Live chat software for website and mobile support
                Be the first to leave a pro
                Userlike logo
                Userlike
                VS
                Olark logo
                Olark
                Chatra logo

                Chatra

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                + 1
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                A live chat messenger app that is designed to work smoothly with your company's website
                  Be the first to leave a pro
                  Chatra logo
                  Chatra
                  VS
                  Olark logo
                  Olark
                  Clickatell logo

                  Clickatell

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                  + 1
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                  Connecting you to customers with SMS and chat
                    Be the first to leave a pro
                    Clickatell logo
                    Clickatell
                    VS
                    Olark logo
                    Olark
                    Conversica logo

                    Conversica

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                    + 1
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                    Engage Prospects and Customers in Authentic Conversations over Email or SMS
                      Be the first to leave a pro
                      Conversica logo
                      Conversica
                      VS
                      Olark logo
                      Olark