OTRS vs Planbox

Overview

OTRS

Stacks22

Followers44

Votes0

GitHub Stars858

Forks451

Planbox

Stacks2

Followers4

Votes0

OTRS vs Planbox: What are the differences?

OTRS: Simple Service Management. OTRS is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment; Planbox: A platform for agile work innovation - collaborative innovation management software and agile work management. It is a project management software company. It offers an agile project management tool that allows members of multiple business functions to plan, collaborate, and deliver projects. It brings software development and other functions of an organization into the agile life cycle.

OTRS belongs to "Issue Tracking" category of the tech stack, while Planbox can be primarily classified under "Agile Project Management".

Some of the features offered by OTRS are:

Help Desk Ticket Creation
Self-Service Tools
Dashboard with Filter Options

On the other hand, Planbox provides the following key features:

Access Control
Activity Dashboard
Activity Tracking

OTRS is an open source tool with 603 GitHub stars and 388 GitHub forks. Here's a link to OTRS's open source repository on GitHub.

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Detailed Comparison

OTRS	Planbox
It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.	It is a project management software company. It offers an agile project management tool that allows members of multiple business functions to plan, collaborate, and deliver projects. It brings software development and other functions of an organization into the agile life cycle.
Help Desk Ticket Creation; Self-Service Tools; Dashboard with Filter Options; SMS Notification System; SLA Management; Ticket Management; ITIL Processes; 3rd Party Integration.	Access Control; Activity Dashboard; Activity Tracking; Automatic Notifications; Chat ; Collaboration Tools; Collaborative Workspace; Communication Management; Customizable Branding ; Document Management ; Document Storage; Drag & Drop Interface
Statistics
GitHub Stars 858	GitHub Stars -
GitHub Forks 451	GitHub Forks -
Stacks 22	Stacks 2
Followers 44	Followers 4
Votes 0	Votes 0
Integrations
Jira JavaScript Perl	Dropbox Slack Asana Microsoft 365 Microsoft Excel Google Sheets

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