Alternatives to Slaask logo

Alternatives to Slaask

Intercom, Chatlio, tawk.to, LiveChat, and Olark are the most popular alternatives and competitors to Slaask.
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What is Slaask and what are its top alternatives?

Slaask enables you to set up a dedicated live chat channel on your Slack.
Slaask is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to Slaask

  • Intercom

    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Chatlio

    Chatlio

    You don't need yet another chat client. Talk with your customers using your existing Slack service. ...

  • tawk.to

    tawk.to

    It is a live chat support & messaging application that focuses on successful communication between businesses and their customers. ...

  • LiveChat

    LiveChat

    LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time. ...

  • Olark

    Olark

    Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. ...

  • Zopim

    Zopim

    Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design ...

  • Drift

    Drift

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. ...

  • Crisp

    Crisp

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. ...

Slaask alternatives & related posts

Intercom logo

Intercom

5.4K
2.2K
599
A fundamentally new way to communicate with your customers
5.4K
2.2K
+ 1
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PROS OF INTERCOM
  • 167
    Know who your users are
  • 114
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 67
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 3
    Onboarding new users
  • 3
    Very helpful
  • 2
    Tirman
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
  • 2
    No Mac app
CONS OF INTERCOM
  • 5
    Changes pricing model all the time

related Intercom posts

Kirill Shirinkin
Cloud and DevOps Consultant at mkdev · | 12 upvotes · 640.4K views

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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Priit Kaasik
Engineering Lead at Katana MRP · | 7 upvotes · 97.8K views

Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

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Chatlio logo

Chatlio

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Live chat for slack
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PROS OF CHATLIO
  • 2
    Slack everywhere
CONS OF CHATLIO
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    related Chatlio posts

    tawk.to logo

    tawk.to

    889
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    Lets you monitor and chat with visitors on your website or from a free customizable page
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    PROS OF TAWK.TO
    • 10
      Easy setup
    • 9
      Free
    • 7
      Real time
    CONS OF TAWK.TO
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      related tawk.to posts

      LiveChat logo

      LiveChat

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      1
      Powerful live chat software
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      PROS OF LIVECHAT
      • 1
        Nicely documented, powerful API
      CONS OF LIVECHAT
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        related LiveChat posts

        Olark logo

        Olark

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        70
        Live chat with your customers for sales and support
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        PROS OF OLARK
        • 28
          Easy to communicate with customers
        • 14
          Simple setup
        • 11
          Good interface
        • 8
          Free
        • 4
          Chrome/Safari notifications about new messages
        • 2
          Gchat integration
        • 2
          Integrated Feedback
        • 1
          great support
        CONS OF OLARK
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          related Olark posts

          Zopim logo

          Zopim

          415
          84
          28
          Real-time customer satisfaction made simple
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          84
          + 1
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          PROS OF ZOPIM
          • 18
            Real-time user chat
          • 7
            Free plan for startups
          • 3
            Simple setup
          CONS OF ZOPIM
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            related Zopim posts

            Shared insights
            on
            Zopim
            Zendesk

            I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

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            Drift logo

            Drift

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            A messaging app that helps you grow your business.
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            PROS OF DRIFT
              Be the first to leave a pro
              CONS OF DRIFT
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                related Drift posts

                Crisp logo

                Crisp

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                Simple Customer service built for startups
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                PROS OF CRISP
                • 6
                  Real-time visualization of clients
                • 4
                  Auto-messaging
                • 3
                  Instant chat
                • 2
                  Mac app
                • 1
                  Direct chat with customers on your site
                • 1
                  Know who your users are
                • 1
                  Usage tracking
                • 1
                  Customer support
                • 1
                  In-app messaging as well as email
                CONS OF CRISP
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                  related Crisp posts

                  Kirill Shirinkin
                  Cloud and DevOps Consultant at mkdev · | 5 upvotes · 115.3K views
                  Shared insights
                  on
                  Intercom
                  Crisp
                  at

                  We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

                  We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

                  Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

                  Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

                  After doing a bit of research and looking for a better price-value ration we found Crisp.

                  Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

                  We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

                  To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

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