Smartsupp vs tawk.to

Overview

tawk.to

Stacks907

Followers87

Votes26

Smartsupp

Stacks7

Followers3

Votes0

Smartsupp vs tawk.to: What are the differences?

Pricing Model: Smartsupp offers a subscription-based pricing model, while tawk.to provides a free live chat solution with optional paid add-ons for advanced features.
Customization Options: Smartsupp provides extensive customization options for chat widgets, including color schemes and branding features, while tawk.to offers limited customization compared to Smartsupp.
Integration Capabilities: Smartsupp offers integration with popular CRM systems such as Salesforce and HubSpot, whereas tawk.to provides integration options with only a few selected CRM platforms.
Visitor Tracking: Smartsupp provides advanced visitor tracking features such as heatmaps and visitor recordings, which are not available in tawk.to's core offering.
Offline Messaging: Both Smartsupp and tawk.to offer offline messaging options, but Smartsupp provides more advanced features such as email notifications for missed chats and automatic responses.
Support Options: Smartsupp offers priority support to its paid customers, while tawk.to provides community-based support, with limited options for direct assistance from the company.

In Summary, Smartsupp and tawk.to differ in their pricing models, customization options, integration capabilities, visitor tracking features, offline messaging functionality, and support options.

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Detailed Comparison

tawk.to	Smartsupp
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.	It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors	Show customers you are ready to help; Get overview about your visitors; Chat with customers on the go; Automatic messages; Video recordings; Detailed statistics
Statistics
Stacks 907	Stacks 7
Followers 87	Followers 3
Votes 26	Votes 0
Pros & Cons
Pros 11 Easy setup 9 Free 7 Real time	No community feedback yet
Integrations
WordPress Weebly OpenCart Magento Shopify PrestaShop Squarespace BigCommerce Wix Joomla!	Drupal WordPress Weebly Joomla! Shopify Google Analytics PrestaShop Magento Wix Instapage

What are some alternatives to tawk.to, Smartsupp?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

TheQuickAssist

Build intelligent, no-code AI chatbots with TheQuickAssist.co. Engage visitors, automate customer support, and convert leads with multilingual, customizable, and secure solutions. Try for free today!

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

Related Comparisons

Smartsupp vs tawk.to: What are the differences?

Pricing Model: Smartsupp offers a subscription-based pricing model, while tawk.to provides a free live chat solution with optional paid add-ons for advanced features.
Customization Options: Smartsupp provides extensive customization options for chat widgets, including color schemes and branding features, while tawk.to offers limited customization compared to Smartsupp.
Integration Capabilities: Smartsupp offers integration with popular CRM systems such as Salesforce and HubSpot, whereas tawk.to provides integration options with only a few selected CRM platforms.
Visitor Tracking: Smartsupp provides advanced visitor tracking features such as heatmaps and visitor recordings, which are not available in tawk.to's core offering.
Offline Messaging: Both Smartsupp and tawk.to offer offline messaging options, but Smartsupp provides more advanced features such as email notifications for missed chats and automatic responses.
Support Options: Smartsupp offers priority support to its paid customers, while tawk.to provides community-based support, with limited options for direct assistance from the company.

In Summary, Smartsupp and tawk.to differ in their pricing models, customization options, integration capabilities, visitor tracking features, offline messaging functionality, and support options.

Smartsupp vs tawk.to

Overview