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  4. Issue Tracking
  5. Azure Boards vs OTRS Community Edition

Azure Boards vs OTRS Community Edition

OverviewComparisonAlternatives

Overview

Azure Boards
Azure Boards
Stacks91
Followers156
Votes0
OTRS Community Edition
OTRS Community Edition
Stacks12
Followers15
Votes0
GitHub Stars858
Forks451

Azure Boards vs OTRS Community Edition: What are the differences?

What is Azure Boards? Kanban boards, backlogs, team dashboards, and custom reporting for agile work management. Keep your agile project on track with it where you can track all your ideas at every development stage, use built-in scrum boards and planning tools to help your teams run sprints/stand-ups/planning meetings, and gain new insights into the health and status of your project with powerful analytics tools.

What is OTRS Community Edition? A web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.

Azure Boards and OTRS Community Edition can be primarily classified as "Issue Tracking" tools.

Some of the features offered by Azure Boards are:

  • Track all your ideas at every development stage and keep your team aligned with all code changes linked directly to work items.
  • Scrum ready - Use built-in scrum boards and planning tools to help your teams run sprints, stand-ups, and planning meetings.
  • Built for insights - Gain new insights into the health and status of your project with powerful analytics tools and dashboard widgets.

On the other hand, OTRS Community Edition provides the following key features:

  • Support for MIME emails with attachments
  • Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching)
  • Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution

OTRS Community Edition is an open source tool with 670 GitHub stars and 416 GitHub forks. Here's a link to OTRS Community Edition's open source repository on GitHub.

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Detailed Comparison

Azure Boards
Azure Boards
OTRS Community Edition
OTRS Community Edition

Keep your agile project on track with it where you can track all your ideas at every development stage, use built-in scrum boards and planning tools to help your teams run sprints/stand-ups/planning meetings, and gain new insights into the health and status of your project with powerful analytics tools.

It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.

Track all your ideas at every development stage and keep your team aligned with all code changes linked directly to work items.; Scrum ready - Use built-in scrum boards and planning tools to help your teams run sprints, stand-ups, and planning meetings.; Built for insights - Gain new insights into the health and status of your project with powerful analytics tools and dashboard widgets.; Proven productivity tools - Get your work done with simple and modern agile tools like Kanban boards, backlogs, dashboards, and scrum boards. Adapt the tools to fit your team’s needs and scale up easily.; Customize your dashboards - Build tailored views of the data you need, configure the layout that makes sense for your team, and easily monitor progress throughout the lifecycle of your project
Support for MIME emails with attachments; Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching); Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution; Support for PGP and S/MIME standards for key/certificate management and email processing; Automatic responses, configurable for every queue
Statistics
GitHub Stars
-
GitHub Stars
858
GitHub Forks
-
GitHub Forks
451
Stacks
91
Stacks
12
Followers
156
Followers
15
Votes
0
Votes
0
Integrations
GitHub
GitHub
Slack
Slack
Azure DevOps
Azure DevOps
Microsoft Teams
Microsoft Teams
Azure Pipelines
Azure Pipelines
Microsoft Project
Microsoft Project
Microsoft Excel
Microsoft Excel
No integrations available

What are some alternatives to Azure Boards, OTRS Community Edition?

Jira

Jira

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

Pivotal Tracker

Pivotal Tracker

It is a collaborative, lightweight agile project management tool, brought to you by the experts in agile software development.

Taiga.io

Taiga.io

Taiga is a project management platform for startups and agile developers & designers who want a simple, beautiful tool that makes work truly enjoyable. Over 55,000 developers & designers and over 52,0000 projects in first 10 months.

Airflow

Airflow

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

Targetprocess

Targetprocess

Targetprocess is an agile project management software that focuses on information visualization and freedom. It helps to track projects using Scrum, Kanban or other agile practices.

Kanban Tool

Kanban Tool

Kanban Tool is an intuitive solution used for visual project management and process work flow management with seamless time tracking and time reports. It allows to visualize workflow, manage tasks and projects with online Kanban boards and cards.

GitHub Actions

GitHub Actions

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Mingle

Mingle

Mingle is an online project management tool brought to you by ThoughtWorks. It enables companies of all sizes to successfully implement -- and scale -- agile practices, from startups to large enterprises.

Apache Beam

Apache Beam

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

Bugify

Bugify

Bugify offers a simple way of managing issues for your projects.

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