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Azure Bot Service

44
138
+ 1
6
Dialogflow

236
583
+ 1
35
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Azure Bot Service vs Dialogflow: What are the differences?

What is Azure Bot Service? Intelligent, serverless bot service that scales on demand. The Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage bots, all from one place.

What is Dialogflow? Give users new ways to interact with your product by building engaging voice and text-based conversational apps. Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

Azure Bot Service and Dialogflow can be categorized as "Chatbot Platforms &" tools.

Advice on Azure Bot Service and Dialogflow
Needs advice
on
BotkitBotkitDialogflowDialogflow
and
rasa NLUrasa NLU

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

  • Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
  • A visual builder (for none tech team members) | This is not a hard requirement though
  • A slick DX for building simple things like API calls or more advanced stuff.
  • We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

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Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 34.4K views
Recommends
DialogflowDialogflow

Dialogflow includes:

  • OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
  • It has a very nice visual builder which can be easily used by non-technical builders.
  • Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Azure Bot Service
Pros of Dialogflow
  • 4
    Custom wake word support
  • 1
    Multiple Languaje Platform
  • 1
    Standalone Bot Composer and Emulator
  • 14
    Built-in conversational agents
  • 6
    Custom Webhooks
  • 4
    OOTB integrations
  • 4
    Multi Lingual
  • 4
    Great interface
  • 2
    Knowledge base
  • 1
    Quick display

Sign up to add or upvote prosMake informed product decisions

Cons of Azure Bot Service
Cons of Dialogflow
    Be the first to leave a con
    • 8
      Multi lingual
    • 2
      Can’t be self-hosted

    Sign up to add or upvote consMake informed product decisions

    What is Azure Bot Service?

    The Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage bots, all from one place.

    What is Dialogflow?

    Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Azure Bot Service?
    What companies use Dialogflow?
    See which teams inside your own company are using Azure Bot Service or Dialogflow.
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    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Azure Bot Service?
    What tools integrate with Dialogflow?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    What are some alternatives to Azure Bot Service and Dialogflow?
    Microsoft Bot Framework
    The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
    Amazon Lex
    Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
    QnA Maker
    Compatible across development platforms, hosting services, and channels, QnA Maker is the only question and answer service with a graphical user interface—meaning you don’t need to be a developer to train, manage, and use it for a wide range of solutions.
    Telegram Bot API
    Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
    IBM Watson
    It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
    See all alternatives