Chatlio vs Intercom: What are the differences?
What is Chatlio? Live chat for slack. You don't need yet another chat client. Talk with your customers using your existing Slack service.
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Chatlio can be classified as a tool in the "Customer Support Chat" category, while Intercom is grouped under "Engagement/Lifecycle Marketing".
Some of the features offered by Chatlio are:
- No more tools!
- Efficient Support
- Mobile Friendly
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
What is Chatlio?
What is Intercom?
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What are the cons of using Chatlio?
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We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.
Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.
I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.
Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.
Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.
Used by our clients to track what their users are doing, and for proactive support.