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Chatlio

13
24
+ 1
2
Intercom

6.4K
2.9K
+ 1
602
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Chatlio vs Intercom: What are the differences?

What is Chatlio? Live chat for slack. You don't need yet another chat client. Talk with your customers using your existing Slack service.

What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Chatlio can be classified as a tool in the "Customer Support Chat" category, while Intercom is grouped under "Engagement/Lifecycle Marketing".

Some of the features offered by Chatlio are:

  • No more tools!
  • Efficient Support
  • Mobile Friendly

On the other hand, Intercom provides the following key features:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments
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Pros of Chatlio
Pros of Intercom
  • 2
    Slack everywhere
  • 167
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful

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Cons of Chatlio
Cons of Intercom
    Be the first to leave a con
    • 7
      Changes pricing model all the time

    Sign up to add or upvote consMake informed product decisions

    What is Chatlio?

    You don't need yet another chat client. Talk with your customers using your existing Slack service.

    What is Intercom?

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Chatlio?
    What companies use Intercom?
    See which teams inside your own company are using Chatlio or Intercom.
    Sign up for StackShare EnterpriseLearn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Chatlio?
    What tools integrate with Intercom?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    Blog Posts

    GitHubPythonReact+42
    48
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    GitHubGitSlack+30
    27
    16907
    What are some alternatives to Chatlio and Intercom?
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    Slaask enables you to set up a dedicated live chat channel on your Slack.
    LiveChat
    LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
    Botisfy
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    Drift
    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
    Chartio
    Chartio is a cloud-based business analytics solution on a mission to enable everyone within an organization to access, explore, transform and visualize their data.
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