Smartsupp vs Chatwoot: What are the differences?

Developers describe Smartsupp as "A live chat software that provides you with video recording of visitors". It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises. On the other hand, Chatwoot is detailed as "Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat". It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Smartsupp and Chatwoot belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Smartsupp are:

• Show customers you are ready to help
• Get overview about your visitors
• Chat with customers on the go

On the other hand, Chatwoot provides the following key features:

• Real-time Reporting
• Automatic agent assignment
• Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.