HelpDesk+ vs Troopr
Overview
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Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
CLI (Node.js)
Manual
Detailed Comparison
It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type. | It is an all in one Jira Slack Bot. Your team will never login to Jira again. It ensures Jira is updated more often and important notifications are delivered in Slack without the noise. It can also send Jira reports and follow ups periodically to Slack channels. Everyone saves time and everyone is on the same page. |
Threaded conversations; View & Update Requests; Notifications for updates from anywhere | Create and update issues;
Get actionable Alerts, Nudges & Reports;
Conduct integrated Jira Standups;
Easy, secure and most comprehensive Jira Server/Cloud integration for Slack |
Statistics | |
Stacks 12 | Stacks 1 |
Followers 12 | Followers 2 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to HelpDesk+, Troopr?
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Bugify
Bugify offers a simple way of managing issues for your projects.
Groove
Build better customer experiences with Groove
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
ZenTao
You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.
