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Intercom vs Tidio: What are the differences?
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
What is Tidio? Talk with your customers in real time and increase your sales. It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.
Intercom and Tidio are primarily classified as "Engagement/Lifecycle Marketing" and "Chatbot Platforms &" tools respectively.
Some of the features offered by Intercom are:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
On the other hand, Tidio provides the following key features:
- Real-time chat
- Customizable chat widget
- Color customization
Pros of Intercom
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
Pros of Tidio
- Chatbot1
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Cons of Intercom
- Changes pricing model all the time7
Cons of Tidio
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What is Intercom?
What is Tidio?
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What companies use Intercom?
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What tools integrate with Tidio?
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