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  4. Transactional Email
  5. Mailjet vs Twilio

Mailjet vs Twilio

OverviewDecisionsComparisonAlternatives

Overview

Mailjet
Mailjet
Stacks217
Followers134
Votes18
Twilio
Twilio
Stacks11.5K
Followers8.8K
Votes521

Mailjet vs Twilio: What are the differences?

Introduction

In this markdown, I will provide the key differences between Mailjet and Twilio. Both Mailjet and Twilio are popular communication platforms, but they differ in several aspects.

  1. Pricing and plans: The pricing structure of Mailjet and Twilio differs significantly. Mailjet offers several pricing plans based on the number of emails sent per month, while Twilio offers flexible pricing based on the specific services used, such as SMS, voice calls, or video calls. Twilio also offers a pay-as-you-go option, which allows users to only pay for the usage they require.

  2. Features and functionality: Mailjet specializes in providing email marketing services, while Twilio offers a wide range of communication services including SMS, voice, video, and chat. Twilio also provides APIs for integrating their services into applications, allowing for more flexibility in communication capabilities.

  3. User interface and ease of use: Mailjet provides a user-friendly and intuitive interface, making it easy for users to create and manage their email campaigns. Twilio, on the other hand, has a more developer-focused interface and may require some technical knowledge to fully utilize its capabilities.

  4. Global coverage: Twilio has a global presence, offering services in multiple countries and supporting various languages. Mailjet also has an international presence but may have limitations in terms of language support and country coverage.

  5. Customer support: Mailjet provides customer support through email and chat, offering assistance to customers in a timely manner. Twilio offers comprehensive customer support, including phone, email, and chat support, ensuring that users can receive help whenever they need it.

  6. Integration options: Twilio offers a wide range of integrations with popular services and platforms such as Salesforce, Zendesk, and Shopify, making it easier for businesses to incorporate communication capabilities into their existing systems. Mailjet also provides integrations but may have a more limited selection compared to Twilio.

In summary, Mailjet specializes in email marketing and offers user-friendly features, while Twilio offers a broader range of communication services, flexible pricing, and extensive integration options.

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Advice on Mailjet, Twilio

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments
Dainis
Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k
Comments

Detailed Comparison

Mailjet
Mailjet
Twilio
Twilio

Mailjet is a real-time Cloud Emailing platform: scalable, agile and flexible. Our unique algorithm boosts your deliverability and our platform provides in-depth insight so you can optimize more than ever.

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Easy 3 minute set-up: Change one SMTP parameter on your website and you are ready to use Mailjet.;Real-time efficiency: View the charts, tables and status of your emails sent as they change in real-time, providing you with full transparency.;Increased deliverability: Our unique algorithms ensure emails are routed via the most effective IP address. Our partner Return Path (TM) enables us to dynamically measure and manage IP reputation.;Dedicated IP address: Avoid the potential of reductive performance and negative reputation issues by managing your own dedicated IP status.;Reputation management: Benefit from our smart technology that measures and increases campaign deliverability by applying optimization features such as senders parameters, message content check, ISP volume restrictions and much more.;Advanced deliverability settings: Include of course full support of DKIM (DomainKeys Identified Mail), SPF (Sender Policy Framework), local ISP recommendations... to ensure an excellent deliverability for your emails.;Multiple API Options: You can develop your own scripts and applications on top of our system, and gain access to our API from almost any programming language.;Alerts & statistics: You can track emails sent in real-time. Receive campaign alerts, and manage each campaign's open, bounce and spam rates.;Improved error handling: Numerous tools to help qualify your email base and identify undesirable recipients, like auto-blocking of addresses that are generating bounces and spam complaints.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution
Statistics
Stacks
217
Stacks
11.5K
Followers
134
Followers
8.8K
Votes
18
Votes
521
Pros & Cons
Pros
  • 7
    Simple
  • 6
    Cheap
  • 2
    Reliable
  • 1
    Integrates with Zapier
  • 1
    Setup
Cons
  • 1
    Support does not respond
  • 1
    Support is a joke
Pros
  • 148
    Powerful, simple, and well documented api
  • 88
    RESTful API
  • 66
    Clear pricing
  • 61
    Great sms services
  • 58
    Low cost of entry
Cons
  • 4
    Predictable pricing
  • 2
    Expensive
Integrations
No integrations available
Google App Engine
Google App Engine
Bugsnag
Bugsnag
Zendesk
Zendesk
Twilio SendGrid
Twilio SendGrid
Parse
Parse

What are some alternatives to Mailjet, Twilio?

Mandrill

Mandrill

Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.

Twilio SendGrid

Twilio SendGrid

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.

Mailgun

Mailgun

Mailgun is a set of powerful APIs that allow you to send, receive, track and store email effortlessly.

Amazon SES

Amazon SES

Amazon SES eliminates the complexity and expense of building an in-house email solution or licensing, installing, and operating a third-party email service. The service integrates with other AWS services, making it easy to send emails from applications being hosted on services such as Amazon EC2.

sendwithus

sendwithus

Send email from your app with a simple API call, Sendwithus manages the rest. Templates, testing, data management, segments, and analytics are all accessible through a friendly dashboard.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Postmark

Postmark

Postmark removes the headaches of delivering and parsing email for webapps with minimal setup time and zero maintenance.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

SparkPost

SparkPost

SparkPost is the world’s #1 email delivery provider. We empower companies with actionable, real-time data to send relevant email to their customers which increases engagement and both top and bottom line revenue.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

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