OpsGenie vs Squadcast

Overview

OpsGenie

Stacks291

Followers245

Votes27

Squadcast

Stacks10

Followers20

Votes6

OpsGenie vs Squadcast: What are the differences?

Introduction: OpsGenie and Squadcast are both incident management tools that help teams effectively respond to and resolve incidents. However, when it comes to key differences between the two, there are several factors to consider.

Integration Capabilities: OpsGenie provides seamless integrations with a broad range of popular monitoring, ticketing, and collaboration tools, allowing users to centralize incident management processes. On the other hand, Squadcast offers relatively fewer integrations, primarily focusing on well-known monitoring and alerting tools. This difference in integration capabilities provides OpsGenie users with more flexibility in creating a customized incident management ecosystem.
Advanced Routing and Escalation: OpsGenie offers highly granular routing and escalation capabilities, allowing users to define sophisticated rules based on various conditions to ensure the right people are notified at the right time. Squadcast, while providing routing and escalation capabilities, may have limitations in terms of complexity and customization compared to OpsGenie. OpsGenie's more advanced routing features and conditional routing options make it suitable for larger and complex operational environments.
On-call Management Features: OpsGenie comes with comprehensive on-call management functionality that enables teams to efficiently manage and rotate on-call schedules, handle shift swaps, and set up escalations for each team member. Squadcast, although it offers on-call management features, may have fewer features and flexibility in this aspect compared to OpsGenie. OpsGenie's robust on-call management capabilities make it ideal for teams with strict on-call rotations and complex schedules.
Alert Suppression and Deduplication: OpsGenie provides extensive alert suppression and deduplication capabilities, allowing users to prevent the flooding of redundant alerts during an incident. These features help reduce noise and improve incident response efforts. In contrast, Squadcast may have limited or less sophisticated alert suppression and deduplication options. OpsGenie's advanced alert suppression and deduplication features enhance the overall incident management experience.
Collaboration and Communication: Both OpsGenie and Squadcast offer integration with popular collaboration tools, such as Slack, to facilitate communication and collaboration during incident response. However, OpsGenie provides additional built-in collaboration features like incident timelines, notes, and annotations, fostering seamless collaboration among team members. These built-in collaboration features are essential for teams seeking a more integrated incident management experience.
User Interface and User Experience: OpsGenie provides a highly intuitive and user-friendly interface, making it easy for both technical and non-technical users to navigate and utilize the platform effectively. On the other hand, Squadcast, while offering a user-friendly interface, may have a slight learning curve and may not offer the same level of simplicity and ease of use as OpsGenie. OpsGenie's user interface and user experience make it a popular choice for teams seeking a platform that is both powerful and easy to adopt.

In summary, OpsGenie stands out from Squadcast with its extensive integration capabilities, advanced routing and escalation features, comprehensive on-call management functionality, advanced alert suppression and deduplication capabilities, built-in collaboration and communication tools, and a highly intuitive user interface.

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Advice on OpsGenie, Squadcast

Michael

Systems Engineer at BetterHelp

Apr 8, 2020

Needs adviceon

PagerDuty

Squadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

90.6k views90.6k

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Detailed Comparison

OpsGenie	Squadcast
OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.	It is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Forward IT alerts to OpsGenie; Get notified via email, SMS, mobile push and phone calls; View alerts using mobile apps; Respond to alerts directly from OpsGenie apps	SLO Dashboard; SLI & Error Budget Tracking; Incident Alerting; On-Call Schedules; Recurring Maintenance Mode; Executable Runbooks; Status Page; Squadcast Actions; Incident Specific War Room; Public API; Incident Suppression; Automated Incident Timeline; Bi-directional Slack Integration; Native Integrations With Essential Tools; Unlimited & Free Stakeholder Access
Statistics
Stacks 291	Stacks 10
Followers 245	Followers 20
Votes 27	Votes 6
Pros & Cons
Pros 8 Two-way slack integration 5 Solid scheduling and team management support 4 Strong API 3 Two-way nagios integration 3 Strong, easy, fast, fits	Pros 2 Lots of Integrations 2 Intuitive UI / UX 2 Easy Configuration
Integrations
Amazon SNS Sumo Logic AWS Lambda Scout Nagios Travis CI New Relic HipChat GitHub Airbrake	SignalFx Datadog Prometheus MongoDB Amazon CloudWatch Grafana Zabbix AppDynamics New Relic Logstash

What are some alternatives to OpsGenie, Squadcast?

PagerDuty

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

Zenduty

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

Cronitor

Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.

incident.io

It is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use it to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities.

AlertOps

It is an alert aggregation and incident management service for IT and DevOps teams. It is a real-time SaaS platform that combines collaboration with alert management so you can handle critical incidents as they occur. With our quick escalations, the right alerts are delivered to the right people enabling increased agility to your team. Our mobile app and integrations allow you to get alerts through SMS, push notifications, and email so you never again miss a critical alert.

xMatters

Nothing’s more important than a great customer experience, but sometimes services get disrupted. It helps teams resolve issues fast before they impact customers.

Related Comparisons

OpsGenie vs Squadcast: What are the differences?

Integration Capabilities: OpsGenie provides seamless integrations with a broad range of popular monitoring, ticketing, and collaboration tools, allowing users to centralize incident management processes. On the other hand, Squadcast offers relatively fewer integrations, primarily focusing on well-known monitoring and alerting tools. This difference in integration capabilities provides OpsGenie users with more flexibility in creating a customized incident management ecosystem.
Advanced Routing and Escalation: OpsGenie offers highly granular routing and escalation capabilities, allowing users to define sophisticated rules based on various conditions to ensure the right people are notified at the right time. Squadcast, while providing routing and escalation capabilities, may have limitations in terms of complexity and customization compared to OpsGenie. OpsGenie's more advanced routing features and conditional routing options make it suitable for larger and complex operational environments.
On-call Management Features: OpsGenie comes with comprehensive on-call management functionality that enables teams to efficiently manage and rotate on-call schedules, handle shift swaps, and set up escalations for each team member. Squadcast, although it offers on-call management features, may have fewer features and flexibility in this aspect compared to OpsGenie. OpsGenie's robust on-call management capabilities make it ideal for teams with strict on-call rotations and complex schedules.
Alert Suppression and Deduplication: OpsGenie provides extensive alert suppression and deduplication capabilities, allowing users to prevent the flooding of redundant alerts during an incident. These features help reduce noise and improve incident response efforts. In contrast, Squadcast may have limited or less sophisticated alert suppression and deduplication options. OpsGenie's advanced alert suppression and deduplication features enhance the overall incident management experience.
Collaboration and Communication: Both OpsGenie and Squadcast offer integration with popular collaboration tools, such as Slack, to facilitate communication and collaboration during incident response. However, OpsGenie provides additional built-in collaboration features like incident timelines, notes, and annotations, fostering seamless collaboration among team members. These built-in collaboration features are essential for teams seeking a more integrated incident management experience.
User Interface and User Experience: OpsGenie provides a highly intuitive and user-friendly interface, making it easy for both technical and non-technical users to navigate and utilize the platform effectively. On the other hand, Squadcast, while offering a user-friendly interface, may have a slight learning curve and may not offer the same level of simplicity and ease of use as OpsGenie. OpsGenie's user interface and user experience make it a popular choice for teams seeking a platform that is both powerful and easy to adopt.

OpsGenie vs Squadcast

Overview