PagerDuty vs Zenduty

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PagerDuty

963
640
+ 1
118
Zenduty

4
14
+ 1
9
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Zenduty vs PagerDuty: What are the differences?

Zenduty: End-to-end incident alerting and resolution for SRE, DevOps and ITOps teams *. It is a collaborative incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. It centralizes all incoming alerts through predefined notification rules to ensure that the right people are notified at the right time; *PagerDuty:** Incident management with powerful visibility, reliable alerting, and improved collaboration. PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

Zenduty and PagerDuty can be categorized as "Monitoring Aggregation" tools.

Some of the features offered by Zenduty are:

  • Incident and alert dashboard
  • 100+ integrations
  • On-call scheduling

On the other hand, PagerDuty provides the following key features:

  • Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
  • Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
  • Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.
Advice on PagerDuty and Zenduty
Michael Aldridge
Systems Engineer at BetterHelp · | 4 upvotes · 45.3K views
Needs advice
on
SquadcastSquadcast
and
PagerDutyPagerDuty

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

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Replies (2)
Chris Riley
Software Architect at Fixate IO · | 3 upvotes · 18.8K views
Recommends
VictorOpsVictorOps

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

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Piyush Shrivastava
FrontEndDev at Transfin · | 2 upvotes · 6.5K views
Recommends
SquadcastSquadcast

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

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Pros of PagerDuty
Pros of Zenduty
  • 54
    Just works
  • 23
    Easy configuration
  • 14
    Awesome alerting hub
  • 11
    Fantastic Alert aggregation and on call management
  • 9
    User-customizable alerting modes
  • 4
    Awesome tool for alerting and monitoring. Love it
  • 3
    Most reliable out of the three and it isn't even close
  • 1
    Competitive pricing
  • 1
    Best Microsoft Teams integration
  • 1
    SLA alerts
  • 1
    Easy to use
  • 1
    Automated playbooks
  • 1
    Incident roles
  • 1
    Superb alert routing rules
  • 1
    Awesome Slack integration
  • 1
    Incident command

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Cons of PagerDuty
Cons of Zenduty
  • 7
    Expensive
  • 3
    Ugly UI
    Be the first to leave a con

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    What is PagerDuty?

    PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

    What is Zenduty?

    It is a collaborative incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. It centralizes all incoming alerts through predefined notification rules to ensure that the right people are notified at the right time.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use PagerDuty?
    What companies use Zenduty?
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      What tools integrate with PagerDuty?
      What tools integrate with Zenduty?

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