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DocuSign vs SignNow: What are the differences?
Introduction: DocuSign and SignNow are both electronic signature platforms that provide businesses with a digital solution for signing and managing documents online. While they share some similarities, there are several key differences between the two platforms that set them apart in terms of features, pricing, integrations, and customer support.
Pricing and Plans: DocuSign offers various pricing plans based on the number of users and document volumes, including individual, small business, and enterprise plans. SignNow, on the other hand, offers more affordable pricing options with plans specifically tailored for small to medium-sized businesses, making it a cost-effective choice for those with limited budgets.
Ease of Use: DocuSign is known for its user-friendly interface and intuitive design, making it easy for users to navigate and complete signing workflows. SignNow also provides a user-friendly experience, but it offers additional features such as a document template builder and advanced form filling capabilities, making it a powerful tool for streamlining document workflows.
Integration Capabilities: DocuSign offers a wide range of integrations and API capabilities, allowing businesses to seamlessly connect their electronic signature workflows with other popular applications such as Salesforce, Google Drive, and Microsoft Office. SignNow offers similar integration capabilities but also provides pre-built integrations with specific industry solutions like Salesforce, SharePoint, and Workday.
Security and Compliance: Both DocuSign and SignNow are compliant with industry security standards and regulations, providing encryption and secure storage for documents. However, DocuSign offers additional security features such as multi-factor authentication and advanced authentication options, making it a preferred choice for organizations with more stringent security requirements.
Mobile Experience: DocuSign and SignNow both offer mobile applications for iOS and Android devices, allowing users to sign and manage documents on the go. However, SignNow offers more robust mobile features, such as the ability to create and edit documents directly from the mobile app, making it a convenient choice for individuals who heavily rely on mobile devices for their document management needs.
Customer Support: DocuSign provides comprehensive customer support through phone, email, and live chat, ensuring that users receive timely assistance for any issues or concerns. SignNow also offers customer support, but it primarily relies on email and community forums, which may be less responsive compared to DocuSign's support channels.
In summary, while both DocuSign and SignNow are reputable electronic signature platforms, SignNow stands out for its affordable pricing plans, powerful integration capabilities, and robust mobile features. However, DocuSign offers a more extensive range of integrations, advanced security options, and comprehensive customer support. Ultimately, the choice between the two platforms depends on the specific needs and priorities of the business or individual.