Talkus vs Smartsupp: What are the differences?
Developers describe Talkus as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS. On the other hand, Smartsupp is detailed as "A live chat software that provides you with video recording of visitors". It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.
Talkus and Smartsupp belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Talkus are:
- 100% integrated with Slack, no need to leave Slack to handle all your support
- Handle live chat for your website, email, sms, phone, FAQ
- 100% customisable.
On the other hand, Smartsupp provides the following key features:
- Show customers you are ready to help
- Get overview about your visitors
- Chat with customers on the go