Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

VoxImplant

Stacks9

Followers33

Votes0

Twilio vs VoxImplant: What are the differences?

Pricing structure: Twilio offers a pay-as-you-go pricing model, where customers are billed for individual usage, while VoxImplant provides a fixed pricing model with different plans based on specific features and usage requirements.
Integration capabilities: Twilio offers extensive integration options with popular platforms and services such as Salesforce, Zendesk, and Mailchimp, allowing developers to seamlessly connect their communication workflows. In contrast, VoxImplant provides limited integrations and focuses more on providing powerful communication APIs for developers to build and customize their own solutions.
WebRTC support: VoxImplant stands out with its comprehensive WebRTC support, allowing for real-time voice and video communication directly in web browsers without the need for any additional plugins or software installations. While Twilio also supports WebRTC, its offering is not as feature-rich or robust as VoxImplant.
Global coverage: Twilio has a global presence, providing phone numbers and SMS capabilities in more than 180 countries. On the other hand, VoxImplant's coverage is more limited, with phone numbers available in around 50 countries. This difference in global coverage can be a crucial factor for businesses with an international customer base.
Call quality and reliability: Twilio is known for its reliable voice and SMS services, backed by a robust infrastructure that ensures high call quality and uptime. VoxImplant also offers excellent call quality, but it may not match the same level of reliability and global connectivity as Twilio due to its more limited infrastructure.
Additional features: Twilio offers a wider range of communication features, including SMS, voice, video, chat, and even IoT connectivity, making it a versatile platform for various use cases. VoxImplant, however, focuses more on voice and video calls, offering advanced call control features such as call recording, call queues, and SIP connectivity, which may be particularly advantageous for businesses heavily reliant on voice communication.

In Summary, Twilio and VoxImplant have distinct differences in terms of pricing structure, integration capabilities, WebRTC support, global coverage, call quality, reliability, and additional features, making them suitable for different communication needs and use cases.

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Advice on Twilio, VoxImplant

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

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Comments

Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k

Comments

Detailed Comparison

Twilio	VoxImplant
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	VoxImplant is a communications cloud platform built and designed for developers. Use the VoxImplant mobile SDK, telephony integration, or web sdk to build anything from softphones, click-to-call, automated surveys, cloud contact center or PBX, to cloud IVR and call tracking.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Audio playback;Record audio;Video calls;Mobile and web SDKs;Javascript call control modeling;Text-to-speech;Call control debugger;Usage statistics;Conferencing;HTTP API;SMS;On-demand phone numbers;Automatic call distribution
Statistics
Stacks 11.5K	Stacks 9
Followers 8.8K	Followers 33
Votes 521	Votes 0
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	No community feedback yet
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	No integrations available

What are some alternatives to Twilio, VoxImplant?

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

SMSS.BIZ

Get free SMS verification codes for online accounts or rent a private number for enhanced privacy. Worldwide coverage including USA, UK, Canada, and more. Secure, reliable, and easy to use.