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It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software. | It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs. |
Built to handle any digital data type to optimize managing, acquiring and sharing them;
Offers a consolidate setup where you can manage all your digital assets, web content, digital commerce, and product information;
Highly flexible solution | Live chat software; Chatbot; Cobrowsing; Customer profile management; Canned responses; Multiple customer requests; Text chat with screen sharing; Video and voice call; Targeted messaging; Two-way communications; Analytics and reporting |
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