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  2. Business Tools
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  4. Customer Support Chat
  5. Clickatell vs LiveChat

Clickatell vs LiveChat

OverviewComparisonAlternatives

Overview

LiveChat
LiveChat
Stacks768
Followers82
Votes1
Clickatell
Clickatell
Stacks9
Followers20
Votes0

LiveChat vs Clickatell: What are the differences?

LiveChat: Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time; Clickatell: Connecting you to customers with SMS and chat. It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

LiveChat and Clickatell belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by LiveChat are:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

On the other hand, Clickatell provides the following key features:

  • Web-based and extremely user-friendly
  • Scalable
  • Flexible

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Detailed Comparison

LiveChat
LiveChat
Clickatell
Clickatell

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers);Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons);Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons);Reports & analytics (Chat reports, Tickets reports, Daily summary);Applications (Web and Desktop applications, Mobile applications);Ticketing system (Ticket sources, Private comments, Ticket reports);Getting feedback (Chat and Ticket ratings, Post-chat surveys);Visitors tracking (Gathering customer data,Visitor information filtering);API (Workflow automation, Webhooks, JavaScript API)
Web-based and extremely user-friendly; Scalable; Flexible; Easy to integrate
Statistics
Stacks
768
Stacks
9
Followers
82
Followers
20
Votes
1
Votes
0
Pros & Cons
Pros
  • 1
    Nicely documented, powerful API
No community feedback yet
Integrations
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Desk.com
Zapier
Zapier
HubSpot
HubSpot
Campaign Monitor
Campaign Monitor
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Weebly
Segment
Segment
Instapage
Instapage
Dropbox
Dropbox
PrestaShop
PrestaShop
Joomla!
Joomla!
Twilio SendGrid
Twilio SendGrid
Sentry
Sentry
Ansible
Ansible
Bugsnag
Bugsnag
Bitrise
Bitrise
Crisp
Crisp
Stamplay
Stamplay

What are some alternatives to LiveChat, Clickatell?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

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