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  5. Crisp vs Tawkto

Crisp vs Tawkto

OverviewComparisonAlternatives

Overview

tawk.to
tawk.to
Stacks908
Followers87
Votes26
Crisp
Crisp
Stacks128
Followers103
Votes21

Crisp vs Tawkto: What are the differences?

Developers describe Crisp as "Simple Customer service built for startups". Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. On the other hand, Tawkto is detailed as "A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page". tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page.

Crisp and Tawkto belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, Tawkto provides the following key features:

  • custom widget
  • triggers
  • chat history

"Auto-messaging" is the primary reason why developers consider Crisp over the competitors, whereas "Easy setup" was stated as the key factor in picking Tawkto.

According to the StackShare community, Tawkto has a broader approval, being mentioned in 30 company stacks & 7 developers stacks; compared to Crisp, which is listed in 30 company stacks and 4 developer stacks.

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Detailed Comparison

tawk.to
tawk.to
Crisp
Crisp

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Chat with your customers for free; Apps for any device; Offline email responses; Use MagicBrowse to see your visitors screen;Send automated messages to your customers; See you is using your website is live; Mobile SDK;Event Tracking; REST API; Frontend API;Customize your chat;See who your customers are using enriched data
Statistics
Stacks
908
Stacks
128
Followers
87
Followers
103
Votes
26
Votes
21
Pros & Cons
Pros
  • 10
    Easy setup
  • 9
    Free
  • 7
    Real time
Pros
  • 6
    Real-time visualization of clients
  • 4
    Auto-messaging
  • 4
    Instant chat
  • 2
    Mac app
  • 1
    Usage tracking
Integrations
WordPress
WordPress
Weebly
Weebly
OpenCart
OpenCart
Magento
Magento
Shopify
Shopify
PrestaShop
PrestaShop
Squarespace
Squarespace
BigCommerce
BigCommerce
Wix
Wix
Joomla!
Joomla!
Mailchimp
Mailchimp
Magento
Magento
HubSpot
HubSpot
Android SDK
Android SDK
Shopify
Shopify
Zendesk
Zendesk
Zapier
Zapier
Messenger Platform
Messenger Platform
Telegram Bot API
Telegram Bot API
Slack
Slack

What are some alternatives to tawk.to, Crisp?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Botxpert

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

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