Cuoral vs Desk360

Overview

Desk360

Stacks3

Followers4

Votes0

Cuoral

Stacks0

Followers1

Votes1

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs

CLI (Node.js)

Manual

Detailed Comparison

Desk360	Cuoral
It lets you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, it has been built in such a way that it can always be improved according to your feedback.	Helps businesses shift from reactive support to proactive engagement. Reduce silent churn, automate issue resolution, and turn feedback into insights - all in one AI-powered customer experience platform.
9 communication channels; Ticket System; Next-Generation Inbox; Bulk Actions on Tickets; Quick Answers; Ticket Auto-Reply; Ticket Activity Logs; Email Templates; Ticket Management Between Teams; Private Notes; Email Notifications; Authorization Control; Reports on Agent Performance and Ticket Volume; Dashboard; Mobile SDK in 40 Languages; Callback Function; JIRA, Trello and Slack Integrations	1.Live Session Replays, 2.Real-Time Journey Insights, 3.Smart Escalation Hub, Features, Pricing
Statistics
Stacks 3	Stacks 0
Followers 4	Followers 1
Votes 0	Votes 1
Integrations
Slack Jira Trello	No integrations available

What are some alternatives to Desk360, Cuoral?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Woopra

Woopra unites customer data from your company's web, mobile, email automation, product, and more, to build a single, complete profile for each user. This is the foundation for creating better customer experiences through optimization.

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.