Compare Customer Support Widget for Slack & Discord to these popular alternatives based on real-world usage and developer feedback.

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

Scale support with AI‑powered agents across chat, email, voice, and messaging. Unified inbox, proactive workflows, real-time insights—all in one platform.

Live chat widget (3KB) that won't slow your site. Zero Lighthouse impact. Works on slow networks. Email notifications. Set up in 30 seconds. Free plan available.

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point.

You don't need yet another chat client. Talk with your customers using your existing Slack service.
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat.

X is an AI voice and chat assistant that automates customer support, lead generation, and engagement across websites, CRMs, and WhatsApp

Build intelligent, no-code AI chatbots with TheQuickAssist.co. Engage visitors, automate customer support, and convert leads with multilingual, customizable, and secure solutions. Try for free today!

Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

Slaask enables you to set up a dedicated live chat channel on your Slack.

It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

If you have questions or feedback about our apps, we're always listening and happy to help!

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Deploy a smart AI chatbot plugin on your website, Facebook Messenger, or WhatsApp. Train with your content, provide 24/7 support, seamless human handoff. Perfect for Philippine businesses & global teams.

Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project.

With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

Easily manage group emails like support@, sales@ or any other team email right from Gmail or Slack. Shared inboxes replace your help desk software and simplify email management as a team.

It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

GrexIt turns your email into a powerful collaboration tool. Shared Labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared Labels work from all email clients like Outlook, Thunderbird, iOS, Android etc. - your shared labels would simply show up as folders on these email clients.

It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.

It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

It integrates with your system and automates all customer support related activities in one click. It provides omnichannel support via Email, website live-chat, Facebook, Twitter, WhatsApp, Slack etc., and deliver a consistent customer experience across all channels.

AI software for marketing and sales engages with leads through personas to help find customers more quickly.

Hassle-free live chat for customer support & business growth. Increase the ROI on your marketing efforts. Get started now to connect with real time visitors.
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Transform your customer support with Coniva.ai's intelligent AI agents. Build AI chatbots that understand your business, drive conversions, and boost customer satisfaction. Get started free today.

It is an Outlook add-in that helps you to perform Google calendars sync with Outlook as well as the contacts and tasks sync. It is a perfect syncing tool for Outlook users who have one or multiple Google accounts. This plug-in supports synchronizing of Outlook and Google contacts with maximum details.

It is a live chat software that allows your users connect to your support operators in the moment of greatest need - when they browse your product pages and have a question. It drives customer satisfaction and raises conversion by enabling a faster and more personal way to connect with your website visitors.

Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

It is the specialized communication service, which allows customers and suppliers to exchange their commercial documents in the form of electronic messages. Through this solution, invoices, purchase orders and product data are exchanged between the members of the Supply Chain; manufacturers, importers, distributors, wholesalers, supermarkets, pharmacies, laboratories, service companies, among others.

It makes it easy for you to work with customer teams, rather than just supporting each user independently. B2B companies with team dashboards can embed our messaging widget to offer off-the-shelf shared support channels to their users.

ChatHelp is the best way to add a WhatsApp Chat Button for WordPress. Works with WooCommerce, Elementor, and shortcodes. Easy, fast, and customizable.

Send Salesforce SMS & WhatsApp messages with Message Blink.100% native salesforce messaging app with bulk texting, automation, templates & analytics. Start free today!

Unified AI-First OS for Hospitality. Use HuemanAI for conversational sales, 24/7 omnichannel concierge & smart operations to maximize revenue & automate service.
Octopods connects WhatsApp, Telegram, Instagram, SMS & 15+ channels to your Intercom or HubSpot inbox. One place for all customer conversations.

Turn Slack threads into a first-class interface for Intercom conversations. Reply in Slack, stay synced in Intercom.

QuickConnect is the complete solution for marketing, customer support tools, live chat, AI chatbot, unified inbox, and Instagram automation. Try it today!

Automate customer support, boost sales, and capture leads with Meon's no-code WhatsApp chatbot. Perfect for e-commerce, banking, insurance, healthcare, and more. Schedule a demo today!.