Alternatives to Jira Service Desk

Zapier is one of our favorite tools in our stack. We automate the entire company with Zapier. When a lead fills out the form on our website, it creates an opportunity on Zendesk. We have an entire pipeline of automation that goes from our website, to Zendesk, it then creates a contract in Pandadoc and creates an invoice in Xero.

I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

So I am a huge fan of JIRA like #massive I used it for many many years, and really loved it, used it personally and at work. I would suggest every new workplace that I worked at to switch to JIRA instead of what I was using.

When I started at #StackShare we were using a Trello #Kanban board and I was so shocked at how easy the workflow was to follow, create new tasks and get tasks QA'd and deployed. What was so great about this was it didn't come with all the complexity of JIRA. Like setting up a project, user rules etc. You are able to hit the ground running with Trello and get tasks started right away without being overwhelmed with the complexity of options in JIRA

With a few TrelloPowerUps we were easily able to add GitHub integration and storyPoints to our cards and thats all we needed to get a really nice agile workflow going.

I'm not saying that JIRA is not useful, I can see larger companies being able to use the JIRA features and have the time to go through all the complex setup to get a really good workflow going. But for smaller #Startups that want to hit the ground running Trello for me is the way to go.

In saying that what I would love Trello to implement is to allow me to create custom fields. Right now we just have a Description field. So I am adding User Stories & How To Test in the Markdown of the Description if I could have these as custom fields then my #Agile workflow would be complete.

#StackDecisionsLaunch

Last time we shared there information about our decision about using YouTrack over Jira actually we found much better solution that our team have loved. Linear is a minimalistic issue tracker that integrates well with Sentry, GitHub, Slack and Figma which are our basic tools. I would like to recommend checking out Linear as a potential alternative to "heavy" issue trackers, maybe at enterprises that may not work but when we're a startup that works awesome!

We knew how we wanted to build our Design System, now it was time to choose the tools to get us there. The essence of Scrum is a small team of people. The team is highly flexible and adaptive. Perfect, so we'll work in 2 week sprints where each sprint can be a mix of new R&D stories, a presentation of decisions made, and showcasing key development milestones.

We are also able to run content stories in parallel, focusing development efforts around key areas of the site that our authors need first. Our stories would exist in a Jira backlog, documentation would be hosted in Confluence , and GitHub would host our codebase. If developers identify technical improvements during the sprint, they can be added as GitHub issues and transferred to Jira if we decide to represent them as stories for the Backlog. For Sprint Retrospectives, @groupmap proved to be a great way to include our remote members of the dev team.

This worked well for our team and allowed us to be flexible in what we wanted to build and how we wanted to build it. As we further defined our Backlog and estimated each story, we could accurately measure the team's capacity (velocity) and confidently estimate a launch date.

As a new company we could early adopt and bet on #RemoteTeam setup without cultural baggage derailing us. Our building blocks for developing remote working culture are:

• Hiring people who are self sufficient, self-disciplined and excel at video and written communication to work remotely
• Set up periodic ceremonies ( #DailyStandup, #Grooming, Release calls and chats etc) to keep the company rhythm / heartbeat going across remote cells
• Regularly train your leaders to take into account remote working aspects of organizing f2f calls, events, meetups, parties etc. when communicating and organizing workflows
• And last, but not least - select the right tools to support effective communication and collaboration:

1. All feeds and conversations come together in Slack
2. #Agile workflows in Jira
3. InProductCommunication and #CustomerSupportChat in Intercom
4. #Notes, #Documentation and #Requirements in Confluence
5. #SourceCode and ContinuousDelivery in Bitbucket
6. Persistent video streams between locations, demos, meetings run on appear.in
7. #Logging and Alerts in Papertrail

I've heard that I have the ability to write well, at times. When it flows, it flows. I decided to start blogging in 2013 on Blogger. I started a company and joined BizPark with the Microsoft Azure allotment. I created a WordPress blog and did a migration at some point. A lot happened in the time after that migration but I stopped coding and changed cities during tumultuous times that taught me many lessons concerning mental health and productivity. I eventually graduated from BizSpark and outgrew the credit allotment. That killed the WordPress blog.

I blogged about writing again on the existing Blogger blog but it didn't feel right. I looked at a few options where I wouldn't have to worry about hosting cost indefinitely and Jekyll stood out with GitHub Pages. The Importer was fairly straightforward for the existing blog posts.

Todo * Set up redirects for all posts on blogger. The URI format is different so a complete redirect wouldn't work. Although, there may be something in Jekyll that could manage the redirects. I did notice the old URLs were stored in the front matter. I'm working on a command-line Ruby gem for the current plan. * I did find some of the lost WordPress posts on archive.org that I downloaded with the waybackmachinedownloader. I think I might write an importer for that. * I still have a few Disqus comment threads to map

hello guys, I need your help. I created a website, I've been using Elementor forever, but yesterday I bought a template after I made the purchase I knew I made a mistake, cause the template was in HTML, can anyone please show me how to put this HTML template in my WordPress so it will be the face of my website, thank you in advance.

which of the ads platform pays better? What about PurpleAds?

Google AdSense has refused to post ads on my site.

Really can not decide which one to add. Google AdSense email say that they are ready to show ads... Taboola is on review.

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

When starting a new company and building a new product w/ limited engineering we chose to optimize for expertise and rapid development, landing on Rails API, w/ AngularJS on the front.

The reality is that we're building a CRUD app, so we considered going w/ vanilla Rails MVC to optimize velocity early on (it may not be sexy, but it gets the job done). Instead, we opted to split the codebase to allow for a richer front-end experience, focus on skill specificity when hiring, and give us the flexibility to be consumed by multiple clients in the future.

We also considered .NET core or Node.js for the API layer, and React on the front-end, but our experiences dealing with mature Node APIs and the rapid-fire changes that comes with state management in React-land put us off, given our level of experience with those tools.

We're using GitHub and Trello to track issues and projects, and a plethora of other tools to help the operational team, like Zapier, MailChimp, Google Drive with some basic Vue.js & HTML5 apps for smaller internal-facing web projects.