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FreshDesk
FreshDesk

275
89
+ 1
3
Jira Service Desk
Jira Service Desk

42
16
+ 1
0
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FreshDesk vs Jira Service Desk: What are the differences?

What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.

What is Jira Service Desk? It is a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

FreshDesk and Jira Service Desk belong to "Help Desk" category of the tech stack.

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What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Jira Service Desk?

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
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Why do developers choose FreshDesk?
Why do developers choose Jira Service Desk?
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        What companies use FreshDesk?
        What companies use Jira Service Desk?

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        What tools integrate with FreshDesk?
        What tools integrate with Jira Service Desk?

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        What are some alternatives to FreshDesk and Jira Service Desk?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Zoho Desk
        It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
        Happyfox
        HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
        Freshservice
        Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        See all alternatives
        Decisions about FreshDesk and Jira Service Desk
        No stack decisions found
        Interest over time
        Reviews of FreshDesk and Jira Service Desk
        Review ofFreshDeskFreshDesk

        Very Light, Great Structure and Amazing Value for Money

        How developers use FreshDesk and Jira Service Desk
        Avatar of lyndra
        lyndra uses FreshDeskFreshDesk

        We use freshdesk to host and edit all ou help pages, and manage our contacts

        Avatar of PSESD
        PSESD uses FreshDeskFreshDesk

        Customer support portal - only used for the knowledgebase functions

        Avatar of Chris Hartwig
        Chris Hartwig uses FreshDeskFreshDesk

        Communication with our clients, support tickets

        Avatar of Sail Tactics
        Sail Tactics uses FreshDeskFreshDesk

        General help desk functions

        Avatar of Kide Systems
        Kide Systems uses Jira Service DeskJira Service Desk

        Support request management

        Avatar of stutters
        stutters uses Jira Service DeskJira Service Desk

        Keep your customers happy

        How much does FreshDesk cost?
        How much does Jira Service Desk cost?
        Pricing unavailable
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