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What are some alternatives to FreshDesk?
Zendesk, Zoho Desk, Happyfox, Desk.com, and Help Scout are the most popular alternatives and competitors to FreshDesk. "Centralizes our customer support" is the primary reason why developers choose Zendesk.
Zendesk
The leading cloud-based customer service software solution.
Why people like Zendesk:
- Centralizes our customer support
- Many integrations
- Easy to setup
- Simple
Zoho Desk
Industry's first context-aware help desk software
Why people like Zoho Desk:
- It is simple setup, Excellent support, configurable
Happyfox
HelpDesk, customer support and ticket support software
Desk.com
The all-in-one system for delivering awesomely responsive customer support
Why people like Desk.com:
- Collaboration functionality
- Salesforce integration
- Custom fields
- Automated response and templates
Help Scout
A help desk for teams that insist on a delightful customer experience
Why people like Help Scout:
- Email based helpdesk
- Great user experience
- Reasonably priced
- No helpdesk branding
UserVoice
Customer service and customer feedback tools that don't suck.
Why people like UserVoice:
- Feedback tool
- Easy setup
- Free
- Support tool
GrooveHQ
Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
Why people like GrooveHQ:
- Easy setup
- Affordably priced
- One of the best user interfaces around
Jira Service Desk
It is a helpdesk request tracker
elevio
Proactive customer care, where and when it's needed.
Jitbit Helpdesk
Helpdesk ticketing system
Why people like Jitbit Helpdesk:
- Turn-key, no need to become an expert in another app
- Easy to configure and very versatile
Kayako
Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships
Why people like Kayako:
- Easy to customize
- Unlimited custom fields on forms
- Customers can use it easily
- OS independent frontend
SupportFu
The easiest way to scale personalized customer support
SupportBee
The easiest way to manage customer support emails.
