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Desk.com
Desk.com

64
37
+ 1
11
FreshDesk
FreshDesk

279
91
+ 1
3
Zendesk
Zendesk

3.1K
1K
+ 1
333
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What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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Why do developers choose Desk.com?
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Why do developers choose Zendesk?

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        What companies use Desk.com?
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        What are some alternatives to Desk.com, FreshDesk, and Zendesk?
        Salesforce Service Cloud
        It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        Jira Service Desk
        It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
        GrooveHQ
        Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
        See all alternatives
        Decisions about Desk.com, FreshDesk, and Zendesk
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        Interest over time
        Reviews of Desk.com, FreshDesk, and Zendesk
        Review ofFreshDeskFreshDesk

        Very Light, Great Structure and Amazing Value for Money

        How developers use Desk.com, FreshDesk, and Zendesk
        Avatar of MOKA Analytics
        MOKA Analytics uses ZendeskZendesk

        We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

        Avatar of Adam Bird
        Adam Bird uses ZendeskZendesk

        Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

        Avatar of Tinker Travel
        Tinker Travel uses ZendeskZendesk

        Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

        Avatar of Grubster
        Grubster uses ZendeskZendesk

        It's our customer service system for dealing with inbound ticket requests from any channel integrated.

        Avatar of Gitt
        Gitt uses ZendeskZendesk

        Have so many options, and can connect with our custom infrastructure and existing support channel.

        Avatar of lyndra
        lyndra uses FreshDeskFreshDesk

        We use freshdesk to host and edit all ou help pages, and manage our contacts

        Avatar of PSESD
        PSESD uses FreshDeskFreshDesk

        Customer support portal - only used for the knowledgebase functions

        Avatar of Chris Hartwig
        Chris Hartwig uses FreshDeskFreshDesk

        Communication with our clients, support tickets

        Avatar of Sail Tactics
        Sail Tactics uses FreshDeskFreshDesk

        General help desk functions

        How much does Desk.com cost?
        How much does FreshDesk cost?
        How much does Zendesk cost?