Zendesk vs. FreshDesk vs. Desk.com
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Favorites43
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Description |
What is Zendesk?Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What is FreshDesk?Freshdesk is an on demand customer support software that works across multiple support channels.
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What is Desk.com?Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
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Pros |
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Cons |
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Pricing |
How much does Zendesk cost?
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How much does FreshDesk cost?
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How much does Desk.com cost?
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Companies |
What companies use Zendesk?
1768 companies on StackShare use Zendesk
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What companies use FreshDesk?
156 companies on StackShare use FreshDesk
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What companies use Desk.com?
37 companies on StackShare use Desk.com
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Integrations |
What tools integrate with Zendesk?
76 tools on StackShare integrate with Zendesk
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What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
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What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
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What are some alternatives to Zendesk, FreshDesk, and Desk.com?
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Latest News |
Release Notes February 15th: Zendesk ticket creation...
February 15, 2018
Inside Design: Zendesk
April 04, 2017
How Zendesk measures the customer experience
November 22, 2016
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Mozilla’s Secret Sauce to Customer Success Lies in C...
February 18, 2018
How to say NO in customer service (with email templa...
February 08, 2018
Our Favourite Reads on Customer Support
February 01, 2018
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3 employee recruitment and onboarding strategies tha...
February 07, 2018
Automated customer service must be deeply personal t...
January 30, 2018
4 tips for collecting overdue invoices and preventin...
January 24, 2018
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Reviews of Zendesk, FreshDesk, and Desk.com
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indiagatorNew User Review
September 08, 2018 10:14
Very Light, Great Structure and Amazing Value for Money
Ease of Use Documentation Reliability Support
How developers use Zendesk vs FreshDesk vs Desk.com
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eXon Technologies uses Zendesk
Centralized support system for tickets, emails and webchat. Reliable!
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Grubster uses Zendesk
It's our customer service system for dealing with inbound ticket requests from any channel integrated.
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adambird uses Zendesk
Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.
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Tinker Travel uses Zendesk
Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
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