Zendesk vs. FreshDesk vs. Desk.com

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Zendesk

FreshDesk

Desk.com

Favorites

43

Favorites

4

Favorites

5

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 19.4K
  • 259
  • 1.16K
  • 976
  • 59
  • 24
  • 458
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like FreshDesk?

Pros
Why do you like Desk.com?

Pricing

Zendesk Pricing FreshDesk Pricing Desk.com Pricing

Companies

1749 Companies Using Zendesk
155 Companies Using FreshDesk
37 Companies Using Desk.com

Integrations

Zendesk Integrations
FreshDesk Integrations
Desk.com Integrations

What are some alternatives to Zendesk, FreshDesk, and Desk.com?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

Latest News

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3 employee recruitment and onboarding strategies tha...
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