FreshDesk vs Happyfox vs Zendesk




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What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose FreshDesk?
Why do developers choose Happyfox?
Why do developers choose Zendesk?
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    What are the cons of using FreshDesk?
    What are the cons of using Happyfox?
    What are the cons of using Zendesk?
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          What companies use FreshDesk?
          What companies use Happyfox?
          What companies use Zendesk?
          What are some alternatives to FreshDesk, Happyfox, and Zendesk?
          Zoho Desk
          It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

 lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
          Help Scout
          With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
          UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
          Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
          See all alternatives
          What tools integrate with FreshDesk?
          What tools integrate with Happyfox?
          What tools integrate with Zendesk?
          Decisions about FreshDesk, Happyfox, and Zendesk
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          Interest over time
          Reviews of FreshDesk, Happyfox, and Zendesk
          Review ofFreshDeskFreshDesk

          Very Light, Great Structure and Amazing Value for Money

          How developers use FreshDesk, Happyfox, and Zendesk
          Avatar of MOKA Analytics
          MOKA Analytics uses ZendeskZendesk

          We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

          Avatar of Adam Bird
          Adam Bird uses ZendeskZendesk

          Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

          Avatar of Tinker Travel
          Tinker Travel uses ZendeskZendesk

          Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

          Avatar of Grubster
          Grubster uses ZendeskZendesk

          It's our customer service system for dealing with inbound ticket requests from any channel integrated.

          Avatar of Gitt
          Gitt uses ZendeskZendesk

          Have so many options, and can connect with our custom infrastructure and existing support channel.

          Avatar of lyndra
          lyndra uses FreshDeskFreshDesk

          We use freshdesk to host and edit all ou help pages, and manage our contacts

          Avatar of PSESD
          PSESD uses FreshDeskFreshDesk

          Customer support portal - only used for the knowledgebase functions

          Avatar of DigitalPermits
          DigitalPermits uses HappyfoxHappyfox

          It is used for direct motorist and client questions.

          Avatar of Chris Hartwig
          Chris Hartwig uses FreshDeskFreshDesk

          Communication with our clients, support tickets

          Avatar of Sail Tactics
          Sail Tactics uses FreshDeskFreshDesk

          General help desk functions

          How much does FreshDesk cost?
          How much does Happyfox cost?
          How much does Zendesk cost?