Zendesk vs. FreshDesk



Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 23.7K
  • 282
  • 1.16K
  • 1.36K
  • 60

GitHub Stats

No public GitHub repository stats available
No public GitHub repository stats available

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does FreshDesk cost?
FreshDesk Pricing

Companies

What companies use Zendesk?
2005 companies on StackShare use Zendesk
What companies use FreshDesk?
179 companies on StackShare use FreshDesk

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with FreshDesk?
28 tools on StackShare integrate with FreshDesk

What are some alternatives to Zendesk and FreshDesk?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Hello world!
Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...


Interest Over Time