FreshDesk vs Help Scout vs Zendesk

FreshDesk
FreshDesk

362
169
+ 1
7
Help Scout
Help Scout

319
78
+ 1
60
Zendesk
Zendesk

4.3K
1.9K
+ 1
340
Pros of FreshDesk
Pros of Help Scout
Pros of Zendesk

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What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
What companies use FreshDesk?
What companies use Help Scout?
What companies use Zendesk?

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What tools integrate with FreshDesk?
What tools integrate with Help Scout?
What tools integrate with Zendesk?

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What are some alternatives to FreshDesk, Help Scout, and Zendesk?
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Happyfox
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
See all alternatives
Interest over time
How much does FreshDesk cost?
How much does Help Scout cost?
How much does Zendesk cost?