Zendesk vs. Help Scout vs. FreshDesk

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.
Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

Want advice about which of these to choose?Ask the StackShare community!

How much does Zendesk cost?
Zendesk Pricing
How much does Help Scout cost?
Help Scout Pricing
How much does FreshDesk cost?
FreshDesk Pricing
What companies use Zendesk?
2031 companies on StackShare use Zendesk
What companies use Help Scout?
246 companies on StackShare use Help Scout
What companies use FreshDesk?
179 companies on StackShare use FreshDesk
What tools integrate with Zendesk?
78 tools on StackShare integrate with Zendesk
What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with FreshDesk?
28 tools on StackShare integrate with FreshDesk

What are some alternatives to Zendesk, Help Scout, and FreshDesk?

  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

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