Zendesk vs. Help Scout vs. FreshDesk

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Zendesk

Help Scout

FreshDesk

Favorites

43

Favorites

10

Favorites

4

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 18.7K
  • 253
  • 190
  • 995
  • 0
  • 1.16K
  • 974
  • 58

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like Help Scout?

Pros
Why do you like FreshDesk?

Pricing

Zendesk Pricing Help Scout Pricing FreshDesk Pricing

Companies

1739 Companies Using Zendesk
222 Companies Using Help Scout
151 Companies Using FreshDesk

Integrations

Zendesk Integrations
Help Scout Integrations
FreshDesk Integrations

Latest News

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Inside Design: Zendesk
How Zendesk measures the customer experience
The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs
Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
Our Favourite Reads on Customer Support


Interest Over Time


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