Zendesk vs. FreshDesk vs. Help Scout

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GitHub Stats

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

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Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose Help Scout?
Why do you like Help Scout?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does FreshDesk cost?
FreshDesk Pricing
How much does Help Scout cost?
Help Scout Pricing

Companies

What companies use Zendesk?
1984 companies on StackShare use Zendesk
What companies use FreshDesk?
177 companies on StackShare use FreshDesk
What companies use Help Scout?
250 companies on StackShare use Help Scout

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout

What are some alternatives to Zendesk, FreshDesk, and Help Scout?

  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

Latest News

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Release Notes: January
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