Zendesk vs. FreshDesk vs. Help Scout

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Zendesk

FreshDesk

Help Scout

Favorites

43

Favorites

4

Favorites

9

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 16.8K
  • 235
  • 1.16K
  • 937
  • 54
  • 190
  • 993
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

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Why do you like Zendesk?

Why do you like FreshDesk?

Why do you like Help Scout?

Cons about this tool

Pricing

Zendesk Pricing FreshDesk Pricing Help Scout Pricing

Customers

Integrations

Latest News

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Inside Design: Zendesk
How Zendesk measures the customer experience
Mozilla’s Secret Sauce to Customer Success Lies in C...
How to say NO in customer service (with email templa...
Our Favourite Reads on Customer Support
The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs


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