Zendesk vs. FreshDesk vs. Kayako

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose FreshDesk?
    Why do you like FreshDesk?

    Why do developers choose Kayako?
    Why do you like Kayako?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using FreshDesk?
    No Cons submitted yet for FreshDesk
    Downsides of FreshDesk?

    What are the cons of using Kayako?
    No Cons submitted yet for Kayako
    Downsides of Kayako?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does FreshDesk cost?
    FreshDesk Pricing
    How much does Kayako cost?
    Kayako Pricing

    Companies

    What companies use Zendesk?
    1755 companies on StackShare use Zendesk
    What companies use FreshDesk?
    155 companies on StackShare use FreshDesk
    What companies use Kayako?
    1 companies on StackShare use Kayako

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with FreshDesk?
    27 tools on StackShare integrate with FreshDesk
    What tools integrate with Kayako?
    2 tools on StackShare integrate with Kayako

    What are some alternatives to Zendesk, FreshDesk, and Kayako?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • UserVoice - Customer service and customer feedback tools that don't suck.
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support
    • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

    See all alternatives to Zendesk

    Latest News

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    Our Favourite Reads on Customer Support
    Building a Customer Loyalty Program That Drives Bran...
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    Integrated Live Chat Boosts Ecommerce Sales


    Interest Over Time


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