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What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is Kayako?
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
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What are some alternatives to FreshDesk, Kayako, and Zendesk?
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It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
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