MSG91 vs Twilio

Overview

Twilio

Stacks11.5K

Followers8.8K

Votes521

MSG91

Stacks11

Followers17

Votes0

MSG91 vs Twilio: What are the differences?

Introduction

MSG91 and Twilio are both communication platforms that provide APIs for businesses to send messages and make calls. While they serve a similar purpose, there are key differences between these two platforms. Below are six important differences that distinguish MSG91 and Twilio.

Pricing Structure: MSG91 offers a transparent and customizable pricing structure, where businesses can choose specific features and pay only for what they need. On the other hand, Twilio follows a pay-as-you-go model where businesses are billed for their actual usage.
Global Coverage: Twilio has a broader global coverage, providing services in more countries compared to MSG91. This makes Twilio a better choice for businesses with a worldwide customer base or those looking to expand internationally.
Messaging Channels: Twilio supports various messaging channels, including SMS, WhatsApp, Facebook Messenger, and more. MSG91, on the other hand, primarily focuses on SMS, although it offers voice call and email services as well.
Ease of Integration: Twilio offers extensive documentation and libraries for easy integration into different programming languages and frameworks. MSG91 also provides integration support, but Twilio's resources and community support are generally considered to be more comprehensive.
Technical Capabilities: Twilio offers a range of advanced features, including real-time call monitoring, conference calls, and video messaging. While MSG91 provides basic messaging and calling capabilities, it may lack some of these advanced features that Twilio offers.
API Customization: Twilio allows developers to have more control and customization over their messaging and calling applications through their flexible API. MSG91's API also offers customization options, but Twilio provides a wider range of functionalities and developer tools.

In summary, MSG91 and Twilio differ in terms of pricing structure, global coverage, supported messaging channels, ease of integration, technical capabilities, and API customization. Understanding these differences can help businesses choose the platform that aligns better with their specific needs.

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Manual

Advice on Twilio, MSG91

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k

Comments

Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k

Comments

Detailed Comparison

Twilio	MSG91
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.	It is a cloud communication platform offering powerful messaging solutions to empower business communications. It provides bulk SMS service provider offers transactional & promotional bulk SMS solutions to enterprises via powerful & robust bulk SMS gateway internationally.
Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution	Cloud communication platform ; Offers powerful messaging solutions;Empower business communications; Provides bulk SMS service ;Offers transactional & promotional bulk SMS
Statistics
Stacks 11.5K	Stacks 11
Followers 8.8K	Followers 17
Votes 521	Votes 0
Pros & Cons
Pros 148 Powerful, simple, and well documented api 88 RESTful API 66 Clear pricing 61 Great sms services 58 Low cost of entry Cons 4 Predictable pricing 2 Expensive	No community feedback yet
Integrations
Google App Engine Bugsnag Zendesk Twilio SendGrid Parse	Python PHP Node.js Java WooCommerce

What are some alternatives to Twilio, MSG91?

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Enterprise SMS Gateway Software & CPaaS Platform

TeleOSS provides high-throughput SMS gateway software, SMPP/SIGTRAN support, and global messaging solutions.

SMSS.BIZ

Get free SMS verification codes for online accounts or rent a private number for enhanced privacy. Worldwide coverage including USA, UK, Canada, and more. Secure, reliable, and easy to use.

Related Comparisons

MSG91 vs Twilio: What are the differences?

Introduction

Pricing Structure: MSG91 offers a transparent and customizable pricing structure, where businesses can choose specific features and pay only for what they need. On the other hand, Twilio follows a pay-as-you-go model where businesses are billed for their actual usage.
Global Coverage: Twilio has a broader global coverage, providing services in more countries compared to MSG91. This makes Twilio a better choice for businesses with a worldwide customer base or those looking to expand internationally.
Messaging Channels: Twilio supports various messaging channels, including SMS, WhatsApp, Facebook Messenger, and more. MSG91, on the other hand, primarily focuses on SMS, although it offers voice call and email services as well.
Ease of Integration: Twilio offers extensive documentation and libraries for easy integration into different programming languages and frameworks. MSG91 also provides integration support, but Twilio's resources and community support are generally considered to be more comprehensive.
Technical Capabilities: Twilio offers a range of advanced features, including real-time call monitoring, conference calls, and video messaging. While MSG91 provides basic messaging and calling capabilities, it may lack some of these advanced features that Twilio offers.
API Customization: Twilio allows developers to have more control and customization over their messaging and calling applications through their flexible API. MSG91's API also offers customization options, but Twilio provides a wider range of functionalities and developer tools.

MSG91 vs Twilio

Overview

MSG91 vs Twilio: What are the differences?